Manager - Operations - Ambulance Service

Mayo Clinic Ambulance Operations Manager

Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.

Benefits Highlights :

• Medical : Multiple plan options.
• Dental : Delta Dental or reimbursement account for flexible coverage.
• Vision : Affordable plan with national network.
• Pre-Tax Savings : HSA and FSAs for eligible expenses.
• Retirement : Competitive retirement package to secure your future.

Responsibilities :

The Manager of Mayo Clinic Ambulance Operations is a leadership team member and functions in the arena of geography based operations which may include multiple sites for air and ground operations and Emergency Communications. Responsible for determining the direction, planning, organizing, coordinating, and review of all assigned Mayo Clinic Ambulance air and ground vehicles. Manages staff members using assessments, appraisals, and performance management. Collaborates with and provides support to site leadership to ensure clinical competence of staff. The Operations Manager through data analysis, plans for organizational growth, staffing needs and resources. Assists in the development and management of the budget. Develops programs and processes consistent with Mayo Clinic Ambulance Service's strategic direction. Makes decisions on a daily basis to ensure we deliver high quality, cost efficient service. Will assist to identify and resolve operational issues and opportunities which affect local services and the region served. Will assist in strategic efforts regarding development of services provided by Mayo Clinic Ambulance. Responds immediately to high-priority operational inquiries from internal and external customers. Provides 24 / 7 leadership support for team members by participating in a rotational coverage process with other members of leadership.

Qualifications :

Minimum of 5 years of experience as an EMT, Paramedic, or Registered Nurse required. Minimum of 5 years management / supervisory experience required. Bachelor's degree from an accredited college or university with course work in business, management, emergency services, health administration, or related field. Current National Registration as a Paramedic and State Certification as a Paramedic and / or state licensure as a Registered Nurse is required. Demonstrated administrative skills. Strong interpersonal communications skills. Ambulance experience. Managerial experience. Demonstrated abilities as a coach and team leader. Ability to use a variety of IT systems, office machines and equipment. Familiarity with the practical application of ambulance rules, regulations, licensing procedures. Demonstrates ability to work closely with internal and external stakeholders. Must be proficient in English; must have the ability to read, write, and speak in English.

Exemption Status : Exempt

Compensation Detail : $92,701 - $139,089 / year

Benefits Eligible : Yes

Schedule : Full Time

Hours / Pay Period : Full Time

Schedule Details : May work from any Ambulance Service Location but will need to spend the majority of time in Duluth and St. Cloud sites. One week of on-call responsibilities every 5 to 8 weeks.

Weekend Schedule : One week of on-call responsibilities every 5 to 8 weeks.

International Assignment : No

Site Description : Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix / Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives.

Equal Opportunity : All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Mayo Clinic participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.

Recruiter : Tammy Pfeifer

Equal Opportunity : As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.