Hotel Night Auditor
Description
Our property is seeking a night auditor to join our growing group of hospitality professionals. The ideal candidate will have strong attention to financial details, a genuine love of interacting with people, and a superior commitment to customer satisfaction.
Previous hotel experience is not required but guest service experience is highly preferred. If you are looking to start a career in the hospitality industry and want a position that can grow with your skills and natural talents, apply now.
Responsibilities
- Reconcile all credit card transactions, financial records, occupancy percentages, room charges, final bill preparation, and cash drawer activity after a thorough audit process
- Provide exceptional service to all hotel guests during their stay
- Perform additional bookkeeping, administrative, and accounting procedures as required
- Respond to inquiries, process reservations and check-ins, delegate housekeeping, security, and service requests, resolve guest complaints, and other front office duties as required
- Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management
Qualifications
- Excellent customer service and communication skills are required
- Overnight shift; requires flexible hours
- Computer proficiency is required; experience with accounting or reservation software is preferred
- High school diploma or equivalent required; some college preferred
- Experience in the hospitality industry or guest services is preferred, but not required
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