Service Technician
Mountain Alarm is seeking a Service Technician to work at our Reno, NV branch.
Position Summary : Service Technicians are responsible for conducting routine inspections, testing, service and preventative maintenance on fire alarms, security alarms, CCTV, access control and many other low voltage systems.
Technicians will be working with low voltage wiring and associated devices for the operation of low voltage equipment.
Duties & Responsibilities :
- Conducting service calls for commercial and residential customers
- System testing and inspecting to the prescribed NFPA standards
- Provide on-site emergency troubleshooting and repairs of customers fire protection and suppression equipment
- Preparing accurate and timely service tickets and reports
- Ensure a high level of customer service, satisfaction, and communication
- Maintain a clean and safe work environment on and off-site
- Interface successfully with Administration, Sales, Customers, and Management
- Other duties as assigned
Education & Required Skills :
- High School Diploma / GED
- Ability to install, inspect, program, or service fire alarm, security systems, access control, CCTV or other relevant low voltage systems
- Basic computer knowledge and experience using Microsoft Office Suite (Word, Excel, Outlook)
- Exemplary customer service skills to deal with both internal and external customers
- Excellent written and verbal communication skills
- Must read and speak English
- Strong Time Management Skills
- Must have clean driving record and a valid Driver's License
About Mountain Alarm Fire & Security :
Mountain Alarm Fire & Security has over 65 years' experience protecting what matters most. The Company has grown and expanded to locations throughout Utah, Arizona, Colorado, Idaho, Montana, and Wyoming.
As a family owned and operated company, we strive to provide the best customer experience from inception and beyond. We hire quality individuals with entrepreneurial spirits who are excited to help us soar to levels that far exceed our competition.
Acquired in December 2021 Mountain Alarm is now a Pye-Barker company. Since 1946, Pye-Barker Fire & Safety has been protecting communities through fire suppression and security alarm services.
Pye-Barker Fire & Safety is a collective of the most prominent and reputable fire and life safety protection companies in the nation.
An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
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