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JOB SUMMARY This position is responsible for planning, coordinating, and utilizing various platforms and websites to setup virtual, in-person, and hybrid conferences. This position requires a significant amount of website editing / maintenance experience. This person will work closely with the conference planning team to understand the requirements for each event. Those requirements will then be used to provision the appropriate system to setup events in the appropriate systems either through external partners and / or internal systems. Some systems include Salesforce, Drupal CMS, and WordPress. Other tasks include using project management / request ticketing software, updating a WordPress blog, uploading content into a learning management system, researching new technologies, and troubleshooting. In addition, this role is responsible for ensuring a successful customer experience through conference technologies. Responsibilities include : Set up complex events on customer-facing websites and backend systems (Safesforce CRM, Association Management Software, Drupal, FileZilla), using checklists to ensure accurate configuration. Collaborate with conference planners and cross-functional teams to manage updates and ensure shared understanding of system capabilities. Perform content updates on WordPress and Drupal websites with provided content. Work with conference platform providers on execution and troubleshooting Perform content and branding maintenance in web-based member discussion board Suggest improvements to conference systems to enhance the member experience and maximize efficiency. Maintain learning management system Adding new content to catalog, ensuring appropriate access. Serves as main contact with 3rd party vendors for conference technologies including but not limited to learning management system, WordPress Plug-In vendors, evaluation software, etc Stays current on compliance standards, disclosures and requirements for attendee PII information through event platforms Reviews and evaluates new and existing technologies that could enhance the conference attendee experience, providing recommendations to conference manager. Other duties as assigned
Seniority level Seniority level Entry level
Employment type Employment type Full-time
Job function Job function Marketing, Public Relations, and Writing / Editing
Industries Non-profit Organizations
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Administrator Job At • Minneapolis, MN, United States