Cargo Readiness Representative

ID : 567946 Location :

Nashville. Tn, US

Cargo Readiness Representative

American President Lines (APL), part of the CMA CGM Group, is the premier U.S.-flag carrier on the Transpacific proudly serving the American soldier and the U.S. Government for over 175 years. APL operates a network covering the United States, Asia, and the Middle East and provides global container transportation through our extensive international shipping network. With the combination of high-quality intermodal operations and advanced technology, equipment, and e-commerce, APL delivers world class logistics solutions. With proven knowledge and expertise, we help our customers navigate complexity and seize opportunities in the dynamic global marketplace.

As the U.S. maritime industry enters a new era of innovation and revitalization, APL is leading the way with bold investments designed to strengthen domestic capabilities and shape the future of American shipping.

Position Summary

The Cargo Readiness Representative will oversee the export process after the booking stage, with the focus on optimizing the loading process by tracking, tracing, and chasing for container activity and documentation submission on time, as well as by providing end to end visibility on the booking materialization status, anticipating actions that will enable better control and cargo allocation on the vessels, while reducing booking fall-downs. All to be coordinated with other departments such as Booking Desk, Cargo Flow, Equipment, Logistics, Operations, GBS centers and customers.

Areas of communication with customers and other departments will consist in :

• Check for lading intention i.e., whether the booking will be utilized for a given voyage or be rolled or canceled.
• Check for container activity i.e., whether the empty container will be released or if the full container will be delivered to the terminal.
• Check whether different documentation is received and complete according to the criteria, timeline, and established cut-offs.
• Booking information and documentation are accurate and up to date timely in LARA and at the terminal.

A successful Representative will ensure responsibilities are processed in a timely and accurately manner, effectively communicating with internal parties, Vendors and Customers to avoid delays and maintain customer satisfaction.

Must be able to work Monday through Friday, 10 : 30am - 7 : 00pm

Functions & Duties

Knowledge, Skills, Abilities

Qualifications

Education

Required / Preferred Education Level

Required High School Diploma or GED

Work Experience

Experience Years of Experience Description

General Experience 1-3 years Previous Customer Service Experience / Logistics / Transportation- 1 year preferred.

The Company is an equal opportunity employer. All qualified applicants will receive consideration for employment. Discrimination or harassment based upon any protected characteristics as defined by state or federal law is wholly inconsistent with our company values and will not be tolerated. Alternative application methods are available for individuals who are unable to use or access our online application system. For assistance, please contact us at Applicant_Assistance@apl.com.

Nearest Major Market : Nashville

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