An entertainment organization in New York City is seeking a new CRM Manager to join their team. This is a fully remote contract engagement, with a monthly in office requirement (at times due to team collaboration).
About the Opportunity :
- Start Date : ASAP
- Schedule : Monday to Friday
- Hours : Standard business (37.5 to 40 a week)
- Hybrid or Remote : Can be remote, but would like someone near the NYC office to ensure they can pop in when needed
Responsibilities :
Implement CRM strategies using BrazeWrite creative and witty copy for various marketing campaigns, ensuring brand voice consistencyDesign and optimize automated workflows and onboarding journeys to enhance customer experience and retentionCollaborate with cross-functional teams to ensure CRM efforts align with overall marketing and business objectivesMonitor and analyze campaign performance, providing insights and recommendations for improvementsPerform other duties, as neededQualifications :
3+ years of Email Marketing experience (not social media or paid media)Must have a design eye and be comfortable with tools like Photoshop and IllustratorFamiliarity with subscription-based services (e.g., Peloton) and retention strategiesStrong focus on automation, push notifications, and in-app messagingExperience with customer journey mapping (e.g., campaigns tied to content)Strong copywriting skills, especially for email campaignsIndependent and proactive - able to manage projects with minimal check-insMay be asked to provide 1-2 samples of past email copyDesired Skills :
Braze experience (other platforms like Salesforce or IBM Watson Automation)