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Account Representative
Account RepresentativeArthur J Gallagher & Co • San Francisco, CA, US
Account Representative

Account Representative

Arthur J Gallagher & Co • San Francisco, CA, US
30+ days ago
Job type
  • Full-time
Job description

Gallagher Cyber Account Representative

At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they're free to grow, lead, and innovate. You'll be backed by our digital ecosystem : a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips. Here, you're not just improving clients' risk profiles, you're building trust. You'll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. If you're ready to bring your unique perspective to a place where your work truly matters; think of Gallagher.

Our Cyber Practice is looking for an Account Representative to join their collaborative and industrious account service team. The Cyber Account Representative provides cyber insurance placement and support services to a broad range of clients ranging from technology to retail and media companies. Your primary responsibility will be to support the book of business and account team in developing strong relationships with clients and carriers. You will play a crucial role in handling day-to-day client inquiries, analyzing client information, and both assisting and placing cyber insurance policies.

How you'll make an impact :

  • Support the book of business and account team efforts of developing relationships with clients and carriers
  • Analyze client information and help clients understand, manage, and transfer risk from Account Managers
  • Respond to daily client inquiries and requests, ensuring exceptional client service
  • Prepare materials for client information requests, carrier submissions, proposals, and presentations
  • Review contracts and issue certificates of insurance for clients
  • Contribute to client presentations, renewal marketing, and the process of planning for the future
  • Update and maintain account specifications within our agency management system
  • Coordinate the distribution of key insurance documents to clients, ensuring timeliness and accuracy
  • Collaborate with accounting to resolve client billing issues
  • Learn how to successfully manage a book of business from Account Managers

About You :

  • Minimum of two years of industry experience (broker or carrier side) preferred
  • Desire to learn and be part of something special
  • Exceptional communication skills - oral, written, phone, and interpersonal skills with the ability to develop and build client and internal relationships
  • Strong analytical, organization, and time management skills
  • Strong collaboration skills
  • Proficiency in MS Word, Excel, Outlook, and PowerPoint required
  • High school diploma or equivalent experience required, college degree preferred
  • Required to obtain the applicable insurance license(s) within 90 days of date of hire
  • Compensation and benefits :

    We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market / geography, complexity or scope, specialized skill set, lines of business / practice area, supply / demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you'll get, depending on your job level these benefits may improve : Medical / dental / vision plans, which start from day one! Life and accident insurance 401(K) and Roth options Tax-advantaged accounts (HSA, FSA) Educational expense reimbursement Paid parental leave Other benefits include : Digital mental health services (Talkspace) Flexible work hours (availability varies by office and job function) Training programs Gallagher Thrive program elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing Charitable matching gift program And more...

  • The benefits summary above applies to fulltime positions. If you are not applying for a fulltime position, details about benefits will be provided during the selection process.
  • We value inclusion and diversity. Inclusion and diversity (I&D) is a core part of our business, and it's embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees' diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as "protected characteristics") by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

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