Health Advocate Call Coordinator
VirtualVocationsOakland, California, United States30+ days ago
Job type
- Full-time
Job description
A company is looking for a Health Advocate - Call Coordinator, Healthy Outcomes Team (Remote).
Key Responsibilities
Conduct inbound and outbound calls to Medicare members to promote health services and screenings
Act as an advocate for members, coordinating care between health plans, doctors, and pharmacies
Document and track member interactions and outcomes, ensuring exceptional service and support
Required Qualifications
High school diploma or G.E.D
Proficient in Windows-based applications and corporate software
Experience in healthcare settings with direct communication with medical providers
Strong analytical and interpersonal skills
Demonstrated empathy and ability to de-escalate situations
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Health Coordinator • Oakland, California, United States
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