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Bilingual Sr Personal Banker

Bilingual Sr Personal Banker

First National Bank TexasFort Smith, AR, United States
3 days ago
Job type
  • Full-time
Job description
  • Under direct supervision, provide exceptional customer service, involving receipt and payment of cash, while working in a high volume, sales environment.
  • Follow the established policies in accordance with the bank and the supervisor's direction
  • Evaluate customer relationships, new and existing account holders, to offer bank products and services
  • Accountable for the personal achievement of monthly new account production as assigned by upper management
  • Participate in an active sales environment that may require in-store aisle prospecting
  • Process deposits and pay out funds in accordance with bank procedures, to record all transactions accurately and balance each day's operations
  • Receive cash and checks for deposit, verify amounts, and look for check endorsements
  • Examine cash carefully to guard against acceptance of counterfeit checks and identification
  • Enter transactions into computer and issue customer receipts
  • Sell and prepare money orders, cashier's checks, bank-to-bank wires, and certificates of deposit
  • Process western union wires and cash advances
  • Cross-sell bank services and products
  • Provide bank services to a diverse customer base, including a large Spanish speaking population
  • Regular and predictable attendance and punctuality
  • Perform other tasks requested by supervisors as they relate to the bank and its functions
  • Approval limits will be based upon established authority levels
  • Environmental and Physical Requirements :

    • Required to stand or walk for extended periods of time dependent upon branch location
    • Ability to work in a high volume, stressful and noisy environment
    • Schedules are prepared based on business need and subject to change at any time.
    • Operate a computer and other office machinery
    • Ability to lift up to 50 lbs
    • FNBT is an equal opportunity employer.

    • Six months of accountable cash handling / transaction management in a retail or customer service environment
    • Successful completion of the FCBI Step Program for internal employees
    • Must be able to get along with co-workers and work effectively in a team environment.
    • Must be able to work a flexible schedule including evenings, weekends, and holidays.
    • Schedules are prepared based on business need and subject to change at any time.
    • High school diploma, high school equivalency or currently attending high school
    • At least 18 years of age
    • Must successfully pass background investigation according to company policy
    • Must be bilingual in English / Spanish

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    Personal Banker • Fort Smith, AR, United States

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