Director Business Program Management

Overview

Deal Desk Excellence is the central global team (part of WW Deal Desk) focused on enabling the organization to win deals, drive strategy and protect Microsoft, through partnerships and governance. We are a deeply connected team, partnering with Business Planning, Finance, Sales Leaders, Legal, Operations and other stakeholders across Corp and subsidiaries.

The Director, Deal Desk Enablement & Operations, leads a global team responsible for advancing the readiness, process excellence, and operational alignment of Microsoft’s priorities.

Working across various stakeholder organizations, this role drives strategy execution, operational consistency, and role evolution through professional development, business processes improvements and change management.

This leader ensures that Deal Managers (DMs), Sales Contract Managers (SCMs), and Commercial Executives (CEs) have the skills, tools, and standardized processes needed to deliver customer value efficiently and effectively.

Qualifications

Required / minimum qualifications

• Bachelor's Degree in Business, Operations, Finance, or related field AND 8+ years experience in program management, process management, or process improvement OR equivalent experience.
• 6+ years management (e.g., people, project, process, vendor, change) experience.

Additional or preferred qualifications

Business Program Management M6 - The typical base pay range for this role across the U.S. is USD $130,900 - $277,200 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $165,600 - $303,600 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here :

Microsoft will accept applications for the role until November 10, 2025.

Responsibilities

People

Operational Excellence & Process Simplification

Role Design Evolution, Resourcing & Technology Integration

Readiness & Enablement

Benefits / perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.Industry leading healthcareEducational resourcesDiscounts on products and servicesSavings and investmentsMaternity and paternity leaveGenerous time awayGiving programsOpportunities to network and connect