Department Administrator- Department of Medicine (onsite Medical Center)

Department Administrator

At Houston Methodist, the Department Administrator position is the administrative leader and senior management consultant to the Department Chair. Primary responsibilities for this position are to generate, manage, and interpret strategic information, provide financial management and accountability for all Department resources, and to provide administrative infrastructure for providers, faculty, and staff. The Department Administrator position has oversight that covers each of the Department's primary missions of patient care, academic, and research. This position is responsible for all administrative operations of the Department, including finance, research, and administration. Additionally, the Department Administrator position provides direction to improve practice services to ensure an exceptional patient experience for our patients. The Department Administrator position responsibilities include overseeing the activities of the department staff, ensuring quality, productivity, functional excellence and efficiency to accomplish strategic and operational objectives. In addition, this position is accountable for employee engagement, adequate staffing levels, budget development and compliance, staffing decisions such as hiring and terminating employment, coaching and counseling employees on work related performance, and developing and implementing policies and procedures to ensure a safe and effective work environment. This position also ensures training, monitoring and operations initiatives are implemented which secure compliance with ethical and legal business practices and accreditation / regulatory / government regulations.

PEOPLE ESSENTIAL FUNCTIONS

• Directs, develops and implements strategic and operational / high-level projects and processes either through independent / highly autonomous work or through the facilitation of work teams to enable the effective and efficient completion of objectives.
• Oversees management of and ensures development for staff to meet overall objectives in terms of quality, service and cost-effectiveness. Provides timely guidance and feedback to help others strengthen specific knowledge / skill areas needed to accomplish a task or solve a problem. Directs management responsibilities of selection, scheduling, supervision, retention, and evaluation of employees.
• Meets or exceeds threshold goal for department turnover and / or system metrics on employee engagement indicators : action readiness score, tier level.
• Provides leadership and communication to maintain a competent and engaged employee group by conducting regular department meetings to review policies and procedures and operational matters, rounding on all employees, completing performance appraisals, conducting new hire feedback sessions, coaching / corrective counseling, and providing recognition / commendations to achieve desired outcomes.
• Identifies opportunities and takes action to build strategic relationships between one's area and other areas, teams, departments, and units to achieve business goals. Drives the promotion of teamwork within and between departments; participates and / or leads and facilitates department process improvements as needed.
• Provides leadership to and is accountable for the performance and direction through multiple layers of management and senior professional staff.
• Works with Department Chairman and Division Chiefs on faculty recruitment, promotion and credentialing, and practice plan administration.

SERVICE ESSENTIAL FUNCTIONS

QUALITY / SAFETY ESSENTIAL FUNCTIONS

FINANCE ESSENTIAL FUNCTIONS

GROWTH / INNOVATION ESSENTIAL FUNCTIONS

This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business / job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises.

EDUCATION

WORK EXPERIENCE

LICENSES AND CERTIFICATIONS - REQUIRED

LICENSES AND CERTIFICATIONS - PREFERRED

KNOWLEDGE, SKILLS, AND ABILITIES