CRM Intern

David Yurman Internship Program

The David Yurman Summer Internship Program is a paid, 10-week learning experience in which interns collaborate closely on company projects and initiatives in their respective professional areas of interest. Interns also work in teams throughout the summer to develop their capstone project, which is presented to our senior leadership team at the end of the summer. At David Yurman, we are proud to foster a learning environment and provide interns with a robust learning and development program. Through professional and social events with internal and external guest speakers, interns have the opportunity to learn more about jewelry, luxury retail as well as develop their communication, presentation and leadership development skills.

Dates : June 8th, 2024- August 7th, 2024

Title : CRM Intern

Reports to : Director, Client Engagement

What You'll Do

• Data Analysis & Insights Analyze customer database trends to identify opportunities for client retention, growth, and improved personalization.
• Competitor Benchmarking Conduct ongoing competitor analysis to assess best practices in CRM, data capture, and clienteling strategies.
• Tool Development Support Partner with cross-functional and global retail teams to support the design and rollout of a new clienteling tool that fosters stronger client relationships.
• List Creation & Targeting Build and manage segmented client lists for personalized outreach and retention campaigns.
• Performance Reporting Monitor, report, and optimize CRM KPIs to continuously improve customer data quality and engagement outcomes.

Qualifications

Education

Must be currently enrolled in undergraduate studies in a related field with a 3.0 overall GPA minimum. Business, Data Analytics, or Retail Management preferred.

Work Location

New York, NY (Hybrid)

The company offers its interns competitive compensation and perks :

Diversity, Equity & Inclusion at David Yurman

As a company founded by artists, David Yurman champions self-expression in everything we do. We are committed to fostering a culture of openness and creative collaboration within our entire community, and we cherish the diversity of our employees' backgrounds and perspectives. We will always advocate for equity and inclusion for all.

David Yurman is an Equal Employment Opportunity employer and provides equal opportunities to all employees and applicants without regard to an individual's age, race, creed, color, religion, national origin, sex (including pregnancy, sexual orientation, gender).