IT Operations TechnicianEpic • New York, NY, US

IT Operations Technician

Epic • New York, NY, US

13 hours ago

Job type

Full-time

Job description

Overview

IT Operations Technician role at Epic. This position is based on Epic's campus in Madison, WI, and relocation to the area is required with financial relocation assistance provided.

Responsibilities

Monitor the Hosting infrastructure stack and respond swiftly to problems as part of Epic Hosting team.
Employ investigative and troubleshooting skills across tools to identify and resolve routine and complex issues in network, hardware, virtualization, and presentation layers.
Engage with contacts from healthcare organizations to address impact, communicate issues, and perform system builds.

Qualifications

Relocation to the Madison, WI area (reimbursed).

A history of academic and professional success.

Exceptional interpersonal, communication, initiative, and leadership abilities.

Available to work second or third shift hours.

Eligibility to work in the U.S. without sponsorship.

COVID-19 vaccination.

Preferred Qualifications

Knowledge of Internet networking protocols and tools (TCP / IP, ping, traceroute).

Knowledge of Linux (Ubuntu, Redhat, or CentOS).

Certifications such as CompTIA+, CCNA, Network+, or Linux+.

Knowledge of VMware.

Job details

Seniority level : Entry level

Employment type : Full-time

Job function : Information Technology

Industries : Computer Networking and Information Technology & Services

We are an Equal Opportunity Employer. Diversity, equity, and inclusion are integral to Epic's approach to building software that delivers quality care for all patients.

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