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Senior Engineering Manager, Member App Experience
Senior Engineering Manager, Member App ExperienceGrand Rounds • Oakland, CA, US
Senior Engineering Manager, Member App Experience

Senior Engineering Manager, Member App Experience

Grand Rounds • Oakland, CA, US
4 days ago
Job type
  • Full-time
Job description

Senior Engineering Manager, Member App Experience

Included Health is standing up a new Centralized Member App Team to own the entire digital experience across iOS, Android, and Web. This team will define the standards for speed, reliability, usability, and platform excellence. Reporting to the Senior Director Engineering, the Senior Engineering Manager, you will lead one of the highest-impact engineering transformations in the companybuilding the team, setting the strategy, and owning how our app performs for millions of members.

Why This Role Matters

The Member App is the front door to our entire product ecosystemand you will define its future. This role impacts every business line, every product team, and every member experience. You'll build the team and the standards that determine how fast we move, how stable our app is, and how good it feels to use.

What You'll Do

  • Build, manage, and develop a multi-team organization spanning iOS, Android, and Web
  • Provide hands-on technical leadership on architecture, performance, platform consistency, and release rigor
  • Create and enforce frontend engineering standards across all product teams
  • Manage complex dependencies, shifting timelines, and multi-quarter planning
  • Drive release cadence, operational excellence, and on-call strategy
  • Partner with design on design systems and cohesive UX foundations
  • Act as the single owner and gatekeeper of app experience quality

Required Experience

  • 10+ years engineering experience; 46+ years leading engineering teams
  • Track record of managing multiple mobile / web teams or a large cross-platform org
  • Deep technical proficiency in modern mobile (iOS / Android) or web app architectures
  • Proven delivery of consumer-grade applications at scale
  • Strong background with CI / CD, mobile release pipelines, and performance optimization
  • Experience driving cross-functional alignment across product, design, and backend
  • Skilled at navigating ambiguity, making tradeoffs, and bringing clarity to complex org structures
  • High level of ownership, accountability, and product intuition
  • Preferred Experience

  • Led a transition from distributed FE teams to a centralized or platform model
  • Experience building design systems or multi-platform frameworks
  • Experience in organizations with fast client-facing release cycles
  • The United States new hire base salary target ranges for this full-time position are :

    Zone A : $174,320 - $246,230 + equity + benefits

    Zone B : $191,752 - $270,853+ equity + benefits

    Zone C : $209,184- $295,476 + equity + benefits

    Zone D : $226,616- $320,099 + equity + benefits

    This range reflects the minimum and maximum target for new hire salaries for candidates based on their respective Zone. Below is additional information on Included Health's commitment to maintaining transparent and equitable compensation practices across our distinct geographic zones.

    Starting base salary for the successful candidate will depend on several job-related factors, unique to each candidate, which may include, but not limited to, education; training; skill set; years and depth of experience; certifications and licensure; business needs; internal peer equity; organizational considerations; and alignment with geographic and market data. Compensation structures and ranges are tailored to each zone's unique market conditions to ensure that all employees receive fair and competitive compensation based on their roles and locations. Your Recruiter can share details of your geographic alignment upon inquiry.

    In addition to earning a base salary, this role is eligible for a performance-based bonus. Details of the Annual Bonus Plan, including performance metrics, target incentives, and potential earnings, will be discussed during the interview process.

    In addition to receiving a competitive pay, the compensation package may include, depending on the role, the following :

  • Remote-first culture
  • 401(k) savings plan through Fidelity
  • Comprehensive medical, vision, and dental coverage
  • Full suite of Included Health telemedicine and health care navigation products and services offered at no cost
  • Generous Paid Time Off and Discretionary Time Off
  • 12 weeks of 100% Paid Parental leave
  • Up to $25,000 Fertility and Family Building Benefit
  • 11 Holidays Paid with one Floating Paid Holiday
  • Work-From-Home reimbursement
  • 24 hours of Paid Volunteer Time Off Per Year
  • Your recruiter will share more about the benefits package for your role during the hiring process.

    About Included Health

    Included Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We're on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every communityno matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It's all included.

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