Administrative Sales Coordinator

JOB RESPONSIBILITIES

Join our Customer Service Team! The Administrative Sales Coordinator will be an active member of our already dynamic and energetic team.

We are a small but very cohesive team that thrives on working both together and independently. We work together to make sure that all members feel welcome and strongly valued.

• Gather and provide accurate, detailed information from customers, key account managers, prior job jackets, estimates, designs, and Company's ERP.
• Keep track of margins associated with production of customer orders.
• Communicate clearly, concisely, effectively and persuasively in verbal and written format.
• Perform day-to-day administrative tasks related to processing purchase orders (direct POs or forecasts, depending on the customer) from customers.
• Execute day-to-day administrative tasks related to customer projects and launches; attend New Business meetings for new projects.
• Enter, record, store, and maintain information in written or electronic form in various spreadsheets, templates, or Company's ERP.
• Coordinate with Scheduling to ensure timely productions and deliveries of customer orders or other deliverables (proofs, CAD samples, color drawdowns, etc.).
• Identify and resolve client's concerns in a calm and professional manner.
• Collaborate with Key Account Managers working on the same assigned customer accounts as need be by acting as an internal spokesperson and providing back office support.
• Work with Warehouse to ensure accurate and timely shipments.
• Work with Key Account Managers and Finance to ensure timely invoicing of non-carton charges such as trial runs, proofs, CAD samples, tooling, etc.
• Develop and implement regular reviews of inventory to assess and resolve customer liabilities; identify opportunities to sell overruns.
• Complete work processing assignments and related clerical duties, including the following : set up new accounts, maintain accurate records, prepare various reports, etc.
• Work independently and within a team on special non-recurring and ongoing projects.
• Consistently make decisions demonstrating regard for our customers.
• Performs other job duties as assigned by management or lead person.

JOB REQUIREMENTS

PRINCIPAL SKILLS AND FUNCTIONS (5+) :

• Proficient level of English - verbal and written.
• Proficient in computer office applications which includes Autajon's ERP system.
• Ability to work independently and as part of a team with a high level of initiative, flexibility and confidentiality.
• Personal effectiveness / credibility.
• Ability to professionally communicate with politeness, honestly, and integrity.
• Capable of understanding technical customer requirements.
• Ability to work in a fast paced environment to meet customers delivery dates.
• Constantly produce high quality work and maintain established production standards.

JOB REQUIREMENTS

• High School Diploma or GED; some college business courses necessary.
• 3-5 years' experience in printing, packaging, or related field preferred.
• Excellent time management, organizational, and analytical skills.
• Knowledge of sales and customer service.
• Ability to read and understand a Job Bag.
• Attention to detail and problem solving skills.

ADDITIONAL INFORMATION / BENEFITS

What's in it for you?

In addition to growth opportunities, as an APBo employee, you receive more than just a paycheck.

Total compensation includes your salary, comprehensive medical / dental and vision programs, company paid life insurance, generous paid time off program, FSA, dependent care FSA, STD, LTD, Parental Leave, EAP, K with a company match, 12 paid holidays.

Autajon is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.