Customer Video Content Manager

A company is looking for a Customer Video Content Manager to lead the creation of engaging customer video narratives.

Key Responsibilities

Manage the production and logistics of customer success video content, including scripting and vendor collaboration

Collaborate with cross-functional teams to ensure brand alignment and maximize the impact of customer stories

Monitor and analyze video performance metrics to optimize future content based on feedback and trends

Required Qualifications

Bachelor's degree in Film Production, Media, Marketing, Communication, or a related field

6+ years of experience in video pre- and post-production, focusing on customer stories or corporate storytelling

Proficiency in video editing tools like Adobe Premiere Pro and After Effects

Strong project management skills with the ability to manage multiple projects simultaneously

A portfolio showcasing previous video production work, particularly with customer stories