Higginbotham , a privately held, independent insurance and financial services firm that ranks within the top 20 nationwide, has an immediate opening for a Personal Lines Client Service Manager - Front Office Assistant for our Waco, TX office.
The Personal Lines Client Service Manager provides prompt, accurate, courteous service to our customers, producers and company personnel.
They will also provide, with positive attitude, a high level of support in obtaining, maintaining, expanding, and servicing our personal lines accounts.
Some of the day-to-day tasks for the Personal Lines Customer Service Representative include :
- Services personal lines accounts as assigned, rating and quoting renewal risks and aiding in collections
- Collects premiums per established agency procedures before binding any coverage when applicable
- Screens, places and processes personal lines rewrite applications, as assigned
- Reviews rewrite applications, renewal requests, and endorsements for compliance with underwriting authority and guidelines in a timely fashion
- Initiates, screens and prepares endorsements requests for personal lines clients
- Rates and computes endorsements, cancellations, and additional or return premiums when required
- Handles telephone requests and correspondence for personal lines clients
- Reviews policies ad endorsements for accuracy
- Maintains all client activity in the agency automation system
- Front office responsibilities - assist with answering phone calls, print ID cards, change out vehicles, do mortgage changes, and check emails Location :
- Waco, TX
- Waco, TX
Experience :
1-2 years of personal line insurance experience preferred
License / Certification :
Must be able to obtain Property & Casualty License after hire
Perks & Benefits :
- Generous employee benefits package which includes a robust wellness program
- Employee Ownership Opportunities
- Career progression opportunity - the potential for growth within the company