Default Solutions Supervisor

Default Solutions Supervisor

At Regions, the Default Solutions Supervisor oversees the day-to-day operations of a team of non-exempt associates within Default Solutions. This role is responsible for associates performing work related to resolving delinquent / charged off accounts through the process of Bankruptcy, Repossession, Remarketing, Litigation or Collection Agency to minimize company losses and maximize recoveries.

Primary Responsibilities

• Plans, directs, supervises, and evaluates workflow to meet operational requirements, recommends improvements, and monitors performance standards
• Oversees the daily application of organizational policies and procedures that drives performance and promotes the Default Solutions culture
• Oversees processes related to delinquency resolution, charge off recovery, third-party collections, documentation management to include activities through bankruptcy, repossession, remarketing, and litigation
• Tracks and coaches team member performance
• Hires, coaches, and takes corrective action of associates
• Ensures team is trained and adheres to policies and procedures
• Assists with escalated customer accounts or complex delinquency cases

This position is exempt from timekeeping requirements under the Fair Labor Standards Act and is not eligible for overtime pay.

Requirements

Preferences

Skills and Competencies

Full time

Compensation Details

Pay ranges are job specific and are provided as a point-of-market reference for compensation decisions. Other factors which directly impact pay for individual associates include : experience, skills, knowledge, contribution, job location and, most importantly, performance in the job role. As these factors vary by individuals, pay will also vary among individual associates within the same job.

Job Range Target :

Minimum : $49,760.70 USD

Median : $65,890.00 USD

Incentive Pay Plans : This job is not incentive eligible.

Benefits Information

Regions offers a benefits package that is flexible, comprehensive and recognizes that "one size does not fit all" for benefits-eligible associates. Listed below is a synopsis of the benefits offered by Regions for informational purposes, which is not intended to be a complete summary of plan terms and conditions.

Please note, benefits and plans may be changed, amended, or terminated with respect to all or any class of associate at any time.

Location Details

Location :

Riverchase Complex North Building

Hoover, Alabama

Equal Opportunity Employer / including Disabled / Veterans