Solution Engineer

Job description

At Railway, we make it extremely simple for engineers to deploy logic without thinking about servers. Our goal is to make developers orders of magnitude more efficient by becoming the operating system for modern development.

By building tooling for infrastructure automation, we seek to make people 100x more effective, and build 100x more impactful systems. Building leverage is a core part of what we do.

Railway has grown its paying developer base by an extreme factor over the last year. Now we are looking to build an even better relationship with companies who are looking to us for guidance on how to best adopt Railway for their use-cases.

As our first Solutions Engineer, you will draw upon your technical background and work with prospective customers, existing users, and the team to make sure Railway can meet the needs of their production environments. We have a number of new features that we have shipped which serve the needs of complex engineering teams and we need a champion who can demonstrate Railway’s value.

You’ll be working directly with our CEO and our product team to build out our early pipeline while also developing and sharing insight with our customers. We have some aggressive business goals this year and we can’t wait to work with the right person to lead us there.

“Found business pain creates opportunity”. John McMahon

About the role

This is a role where you will spend time working with our developer pipeline; assisting those who need a guided implementation. Railway is demo-optional, we prefer to optimize for developer experience but we also know that companies appreciate the assurance of having an expert assist them with adoption.

You’d work directly with the team and customer to :

• Reach out to customers to guide their success with Railway and help them onboard. Leveraging your engineering experience to help our customers make the best decisions.
• Collaborate within the broader team to advocate for customers via internalizing customer feedback and needs
• Building out Proof of Concepts and demos, baking in your insights from customer conversations into requirements into the core product
• Help design and implement scalable processes for identifying high quality prospects
• Partner with the CEO as needed on larger deals while serving as an advocate for the customer

The Solutions Engineer role has the opportunity to break ground on Railway’s revenue. Not only will you build the processes to identify customers, but you’ll be working directly with them to make sure Railway is a great fit for them. Finally, you’ll catalog and internalize the customers feedback and work directly with our product team to advance Railway to serve larger and larger organizations.

This role will have a direct impact in the future of our company and as such will present you the opportunity to grow with our company.

About you

We are looking for someone who is highly empathetic to the needs of developers who also doesn’t shy away from the problems that developers face.

We value and love to work with diverse persons from all backgrounds

Things to know

For better or worse, we’re a startup; our team dynamics are different from companies of different sizes and stages.

Benefits and perks

At Railway, we provide best in class benefits. Great salary, full health benefits including dependents, strong equity grants, equipment stipend, and much more. For more details, check back on the main careers page.

Beyond compensation, there are a few things that we believe that make working at Railway truly unique :

How we hire

No tricks. No surprises. Here’s the entire process :

Talk with us about the role

Work on a small project to discuss in the interview

Review your solution with the Team

During the call :

Meet the Team

You’ll meet the Team, which will be comprised of 4 people from vastly different sections of the company.

Chat with CEO

Offer and Details Chat with CEO

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