Healthcare Call Center Representative

A company is looking for a Representative II.

Key Responsibilities

Handle a high volume of inbound and outbound calls in a fast-paced healthcare call center

Resolve issues related to prescription drug reimbursement and insurance plan types

Document cases accurately according to program guidelines

Required Qualifications

High School Diploma or GED; Associate's degree in Business or Accounting preferred

No specific credentials, licenses, or certifications required

Ability to work remotely with a dedicated private office and reliable internet connection

Availability for a training period of 53 days with 100% attendance required

Flexibility to work extended hours if needed