Global Head Communication Surveillance, Vice President, Hybrid

Overview The Vice President, Communication Surveillance Compliance is a leadership role responsible for the strategic direction, execution, and oversight of State Street’s global communication surveillance program. This role spans multiple jurisdictions and business lines and ensures compliance with internal conduct standards and regulatory expectations. The incumbent serves as the enterprise subject matter expert (SME) for communication surveillance and leads globally distributed teams in identifying, escalating, and remediating financial crime risks.

This role can be performed in a hybrid model, balancing work from home and office. Our standard hybrid model is 4 days on site and 1 day remote. Preferred location is Boston or Quincy, MA. We will also consider applicants from : Stamford, CT; Princeton and Clifton, NJ; Berwyn, PA.

What You Will Be Responsible For As Vice President, Compliance – Global Communication Surveillance you will be responsible for :

Global Surveillance Leadership

Lead multi-regional surveillance teams across North America, EMEA, and APAC

Assign regional officers-in-charge and ensure continuity of coverage and task ownership across time zones

Oversee surveillance operations for State Street Markets and State Street Global Treasury, ensuring alignment with business-specific risk profiles

Surveillance Execution & Technology Enablement

Direct daily and monthly reviews of electronic communications (email, voice, chat, collaboration platforms) while utilizing best-in-class surveillance tools

Implement and optimize AI-driven surveillance tools to enhance detection of market abuse, conduct violations, and off-channel communications

Maintain and evolve lexicons targeting market misconduct (e.g., insider trading, manipulation, MNPI exposure) and breaches of the State Street Standard of Conduct

Ethics & Conduct Escalation

Serve as the primary escalation point for flagged communications involving potential breaches of the State Street Code of Conduct

Initiate and document referrals to Ethics, Global Human Resources, Compliance, and other internal partners

Collaborate with the Conduct Standards Committee to support investigations, findings, and remediation actions

Maintain referral logs and ensure compliance with escalation protocols and audit requirements

What We Value These skills will help you succeed in this role

Strong analytical thinking, problem solving, research, time management, and verbal and written communication

Ability to produce high quality final work products under strict regulatory or management deadlines

Ability to take ownership and initiative, to negotiate, influence and build consensus in a demanding international environment

Policy Governance & Risk Management

Develop, certify, and maintain surveillance policies, control descriptions, and procedural documentation

Lead remediation efforts for backlog reduction, SLA alignment, and risk mitigation across business lines

Reporting & Analytics

Design and manage global reporting frameworks for operational metrics, daily dashboards, monthly summaries, and quarterly executive reports

Standardize and automate reporting across business units and regions

Stakeholder Engagement & Governance

Act as the Market Surveillance SME in business oversight committees, providing expert guidance on surveillance trends, risks, and controls

Liaise with Compliance, Risk, Legal, Technology, and Business Unit leaders to align surveillance practices with enterprise goals

Represent the surveillance function in strategic planning forums and regulatory engagements

Training & Development

Lead onboarding, training, and certification programs for surveillance staff

Support succession planning and team transitions through structured coverage models and documentation

Promote a culture of compliance and continuous improvement

Encourage participation in State Street’s ERGs to foster inclusion, professional growth, and cross-functional collaboration

Education & Preferred Qualifications

Minimum of 10 years of experience in compliance, financial crimes, market surveillance, or related regulatory functions

Experience navigating a highly matrixed global organization and building cross-functional partnerships

Proven leadership in managing global teams and cross-border operations

Deep understanding of surveillance platforms, regulatory frameworks, and financial markets

Strong analytical, communication, and stakeholder management skills

Bachelor’s degree required; MBA preferred

What We Offer

Medical, Prescription Drug, Health Savings Account (HSA), Flexible Spending Accounts (FSAs)

Dental, Vision, Employee-Paid Life and AD&D Insurance

Employee-Paid Long-Term Disability, Critical Illness Insurance

Identity Theft Protection, Legal Benefits, BeWell Programme

Paid Time Off, Employee Assistance Program (EAP), Salary Savings Program (SSP)

Salary Range $110 000 - $177 500 Annual

The range applies to the role in the primary location specified. If the candidate would work outside the primary location, the applicable range could differ.

Job Application Disclosure It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment.

Job ID : R-776876

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Remote working / work at home options are available for this role.