Loaner Agent

Job Type Full-time Description

We are fueled by our goal to be #1 in sales and service in the communities we serve while redefining the car buying experience and delivering personalized service to our guests.

We believe in empowering our employees to delight our customers, by fostering an entrepreneurial and creative culture. If you are an out-of-the-box thinker and are looking for a challenging and rewarding opportunity we want to hear from you!

How You Will Make an Impact

Our guests seek luxury, value, and world-class service. As a Loaner Agent, you will contribute to the success of the Service department by being involved and adding to our customer satisfaction.

You will impact whether we become our guest’s favorite place to purchase, lease, or service their vehicle.

What Winning Looks Like :

• Demonstrating a high HQ (Hospitality Quotient) consisting of kindness & optimism, intellectual curiosity, work ethic, empathy, self-awareness, and integrity.
• Greeting all customers in a friendly and professional manner
• Assisting our service staff as needed
• Manage loaner fleet of 25 vehicles.
• Write loaner agreements
• Checking loaners in and out
• Answer phones and schedule service appointments
• Providing reports to service manager on surveys and sales
• Assisting with dealership sanitization protocols
• Order office and janitorial supplies for the store
• Monitors store fuel card usage
• Organizing new vehicle manuals and keys
• Perform duties assigned by Service Manager as needed

Skills Needed to Win :

• At least 18 years of age
• Experience in an automotive dealership preferred
• Excellent communication skills
• High school diploma preferred
• Willing to work full-time with flexible hours and availability on the weekends

About Us

• We were founded in 2014 by Jeff Swickard in Wilsonville, OR.
• Swickard has positioned itself as a leader in the automotive industry working with brands like Mercedes Benz, Toyota, Lexus, Porsche, Audi, Honda, GMC, and Jaguar-Land Rover among others.
• We have over 2,000 employees at 28 dealerships in 5 states and we are still growing!
• We were ranked as the 2nd fastest growing auto group in 2021 by Automotive News
• We are a team. Everyone plays a role in our success.
• We are a hospitality company that happens to be in the automotive industry.

Benefits of Working at Swickard :

• Ongoing training and support
• Opportunities for continued personal and professional growth
• We are an equal opportunity employer and value diversity, inclusion, and belonging at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other characteristics protected under applicable State or Federal laws and regulations.

Competitive benefits package :

• Insurance : medical, dental, vision, life, and pet insurance
• Optional disability coverage
• 401k plan
• Paid Holidays

Requirements

Rental experience required

Salary Description $17.00-$20.00 / hour