Call Center Representative
Job Description
Job Description
Job Title : Call Center Customer Service Representative
Position Type : Contract (3-4 months)
Location : Hybrid
Salary : $15-17 per hour
Job ID# : #135841
Overview :
As a Customer Service Representative (CSR), you will play a crucial role in delivering exceptional customer service and support to our users.
You will be the first point of contact for customers seeking assistance with inquiries, concerns, or technical issues related to our products or services.
Your primary responsibility will be to resolve customer inquiries efficiently and effectively while maintaining a high level of professionalism and empathy.
Responsibilities :
- Respond efficiently and accurately to users who reach out for support
- Follow up for more information to resolve the users' issue, triaging and escalating when necessary, and explaining possible solutions to ensure our users feel supported and valued.
- Learn and utilize support tools and software appropriately.
- Sort through user feedback from multiple channels
Qualifications :
- 4 years of experience providing exceptional customer service via email / written channels
- Strong written communication skills (written fluency in multiple languages is a plus)
- Proficiency with computers, CRM software, ticketing systems / platforms, and strong typing skills
- First-class time management and decision-making skills
IntelliPro, a global leader in connecting individuals with rewarding employment opportunities, is dedicated to understanding your career aspirations.
https : / / intelliprogroup.com /
Equal Opportunity Employer : IntelliPro values diversity and is an equal-opportunity employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, or any other legally protected group status.
Inclusivity Commitment : IntelliPro embraces candidates of all abilities and is dedicated to ensuring that our hiring and interview processes accommodate the needs of all applicants.
Powered by JazzHR
lYsS1g1sJ0
Call Center Representative
Job Description Job Description Job Title. Call Center Customer Service Representative Position Type.. Hybrid Salary. 15 17 per hour Job ID. 135841 Overview. As a Customer Service Representative (CSR), you..
Call Center Representative
This position will serve as an internal call center representative to contact new prospects, confirm their interest in our programs, confirm admissibility, collect additional information..
Call Center Representative
A company is looking for a Call Center Representative (Mutual Funds, Inbound). Key Responsibilities. Provide full service solutions and transfer agency services to internal and external..
Call Center Representative
Job Description Job Description Join Our Team. Call Center Representative Are you a skilled communicator.. About the Role. As a Call Center Representative at Style Netbox, you& 39 ll be the frontline of our..
Call Center Representative
Job Description Job Description Description. Job Title Call Center Representative Location Headquarters Job Summary This position will be responsible for working cross functionally with the..
Call Center Representative
Our Licensed Insurance Representative role may be a new career for you. There's a lot to learn, but the.. escalations and call backs. Efficiently operate in a contact center environment and navigate multiple..
Call Center Representative
This position will serve as an internal call center representative to contact new prospects, confirm th Call Center, Representative, Technology, Staffing, Education..
Call Center Representative
Additional Skills & Qualifications. At least 2 years of experience in call center customer roles OR.. Experience thriving in an environment with high volume calls is a plus. Strong written and verbal..
Call Center Representative
Preferably in a call center environment Talented multi tasker, able to identify and execute resolution.. who consistently meets established productivity, schedule adherence, call monitoring and survey score..
