Our client, a major hospital in Boston with a fantastic reputation, is seeking to hire multiple Bilingual Patient Care Representatives to support administrative and customer service functions.
The ideal candidate is a recent college grad or someone with 1-2 years of administrative or customer service experience looking to make an impact with a healthcare organization that is helping to save lives.
- Must be fluent in Mandarin OR Arabic
- This a hybrid position requiring 4 days onsite, 1 WFH (after the training / probationary period).
- Must be able to commute to Boston (parking is limited but very accessible via public transportation).
Key Responsibilities
Patient Services Support- Providing high-level support to international patients. Acting as the first point of contact, answering questions, and providing information via phone, email, or in person.Administrative Tasks-C ompleting necessary paperwork and documentation. Obtaining records from international offices as needed.Bilingual Communication : - Utilize bilingual fluency to communicate with patients and international offices as neededRequirements
BA / BS Degree preferredBilingual / Fluent in Mandarin or Arabic1-2 years of administrative or customer service experience idealExcellent verbal and written communication skillsComputer skills including the Microsoft Office SuiteLong-term interest in working in a healthcare settingFull Job Description will be shared prior to an interview with my clientApply here or email along with a copy of your resume to creid@monumentstaffing.net to be considered