Sr Program Manager- Early Access Customer Programs

At Qualtrics we create software the worlds best brands use to deliver exceptional frontline experiences build high-performing teams and design products people love. But we are more than a platformwe are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit determination and a disdain for conventionbut most of all it requires close-knit high-functioning teams with an unwavering dedication to serving our customers.

When you join one of our teams youll be part of a nimble group thats empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together by passing the mic and iterating until the best solution comes to light. You wont have to look to find growth opportunitiesready or not theyll find you. From retail to government to healthcare were on a mission to bring humanity connection and empathy back to business. Join over 5000 people across the globe who think thats work worth doing.

Sr Program Manager- Early Access Customer Programs

Why We Have This Role

Early feedback from customers is crucial to the success of software solutions and ultimately of our business. We are committed to investing in programs that enable our product development teams to engage with customers early in the development cycle to get input and feedback. As the Program Manager for Customer Programs youll be the driving force behind our early stage product development customer feedback initiatives. Youll be responsible for planning executing and managing co-innovation and early feedback programs from initial concept to product release ensuring a smooth and friendly customer experience for internal and external stakeholders. Youll work closely with product engineering partners and product marketing teams to gather feedback identify issues and iterate on the program based on key measures.

How Youll Find Success

• You enjoy creating new programs and systems and enabling others to increase their efficiency.
• You are a self-starter who can identify process improvements relevant metrics and help facilitate program management and communication across a variety of stakeholders.
• You are organized and enjoy juggling multiple priorities at once.
• Extremely organized and able to juggle multiple priorities at once
• Able to work with internal and external stakeholders across all levels
• Highly communicative with internal and external stakeholders to build engagement and trust
• Able to work with internal and external stakeholders across all levels

How Youll Grow

Things Youll Do

What Were Looking For On Your Resume

What You Should Know About This Team

Our Teams Favorite Perks and Benefits

The Qualtrics Hybrid Work Model : Our hybrid work model is elegantly simple : we all gather in the office three days a week; Mondays and Thursdays plus one day selected by your organizational leader. These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week work where you want owning the integration of work and life.

Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability status as a protected veteran or any other protected characteristic.

Applicants in the United States of America have rights under Federal Employment Laws : Family & Medical Leave Act Equal Opportunity Employment Employee Polygraph Protection Act

Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process to perform essential job functions and / or to receive other benefits and privileges of employment please let your Qualtrics contact / recruiter know.

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For full-time positions this pay range is for base per year; however base pay offered within this range may vary depending on location job-related knowledge education skills and experience. A sign-on bonus and restricted stock units may be included in an employment offer. Full-time employees are eligible for medical dental vision life and disability 401(k) with match paid time off a wellness reimbursement mental health benefits and an experience bonus. For a detailed look at our benefits visit Qualtrics US Benefits.

Washington State Annual Pay Transparency Range

$137500 $197500 USD

Required Experience :

Manager

Key Skills

Project Management Methodology,Project / Program Management,Program Management,Management Experience,Microsoft Powerpoint,Project Management,Microsoft Project,Budgeting,DoD Experience,Leadership Experience,Supervising Experience,Contracts

Employment Type : Full Time

Experience : years

Vacancy : 1