Senior Manager, Creative Operations

Senior Manager, Creative Operations

At The Knot Worldwide, we champion celebration - and that starts with celebrating our people. Our employees are passionate dreamers, thoughtful doers, and lifelong learners who power meaningful moments for millions around the world. We're united by authentic connection, shared purpose, and a deep commitment to the global community we serve. Here, flexibility and belonging go hand in hand with high performance. We believe the best ideas come from empowered teams : those who consistently collaborate with intention to design solutions, spark ideas, and drive impact. We inspire, we build, and we celebrate. We dream big, love our users, hustle every day, and always do the right thing to win - together. Our people are at the heart of our success.

About The Role And The Team

The Knot Worldwide is looking for a seasoned creative operations leader to manage the day to day operations for our in-house Creative Team (Internal agency). This leader will own creative production, operational processes, team capacity planning, budget management, and future-forward capabilities like AI and external partnerships. They will need to balance strategic vision, hands-on execution, with transformational leadership. Reporting to the Director, Marketing Operations, this person will work closely with key stakeholders across the organization (Marketing, Product, Editorial, Finance, and Channel Leads), to innovate and deliver on our creative needs across all platforms. A natural logistics ninja, this candidate will be transforming how creative gets from concept to production, to meet the business needs and getting us to a best-in-class creative group.

Responsibilities

Operational Leadership & Process Transformation

• Architect and implement scalable creative operations systems that streamline end-to-end workflows across brand, content, and design.
• Lead the transformation of creative process maturity, establishing clear intake, prioritization, feedback loops, and measurement frameworks.
• Proactively identify and eliminate bottlenecks, inefficiencies, or redundancies in creative delivery.

Hands-On Execution & Production Oversight

Capacity & Resource Planning

Freelancer, Vendor & Agency Ecosystem

AI & Future-of-Work Integration

Budget & Operational Stewardship

Cross-Functional Collaboration

Successful Candidates Have

Work Model

This role is Together@TKWW-eligible and based near one of our office hubs. Starting September 15, 2025, you'll be expected to work in the office two days a week as part of our hybrid work model.

At The Knot Worldwide, we believe you are more than a resume and invite you to go for it, take the leap of faith, and apply for this job if it sparks your passion to join TKWW and make a difference!

What You Love About Us

We believe in a wide range of holistic offerings to support our employees so that they can live our values day in and day out. From mental wellbeing, physical health and financial planning, to engaging perks and discounts, we are in the business of celebrating and supporting the Moments that Matter both in and out of the "office". We offer flexible vacation, generous parental leave and prioritize initiatives that support the growth, development, and happiness of our people.

Together@TKWW is our approach to hybrid work. It's designed to support how we work best : combining the flexibility we value with meaningful opportunities to connect in person. Whether a role is Together@TKWW-eligible or not, we believe in purposeful moments to come together, build strong relationships, and drive bold ideas forward.

To facilitate in-person collaboration, we have office spaces in Barcelona, Spain; Delhi, India; Galway, Ireland; London, England; New York, NY; and Washington, D.C.