Account Manager

Account Manager

This is a remote position.

About Teams Squared

We are a team augmentation company dedicated to connecting exceptional remote talent with global organizations.

We are looking for a proactive and detail-oriented Account Manager to join our internal team and serve as the primary point of contact for our clients. The ideal candidate has strong operational capabilities, a client-first mindset, and excellent communication skills. You'll play a critical role in ensuring smooth delivery, aligned expectations, and long-term satisfaction across our client partnerships.

Responsibilities

• Serve as the primary liaison between Teams Squared and our clients, managing communications, updates, and client satisfaction.
• Own the end-to-end client relationship lifecycle, from onboarding to delivery monitoring and ongoing account health.
• Proactively communicate with clients to ensure alignment on performance, timelines, and any issues or escalations.
• Collaborate internally with recruiting, operations, and talent teams to ensure smooth delivery and project alignment.
• Monitor project progress, flag risks, and implement solutions to maintain service excellence.
• Maintain internal systems and documentation to track project statuses, contract updates, and client notes.
• Identify opportunities for client expansion or upsell in collaboration with leadership.

Requirements

Qualifications

Benefits

You'll be an essential part of the Teams Squared internal team, helping ensure our engagements run smoothly, our clients feel supported, and our reputation for excellence continues to grow. If you thrive on building strong relationships while staying organized and operationally efficient we'd love to hear from you.