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Personal and Professional Development Manager
Personal and Professional Development ManagerCrimson Cup • Columbus, OH, USA
Personal and Professional Development Manager

Personal and Professional Development Manager

Crimson Cup • Columbus, OH, USA
30+ days ago
Job type
  • Full-time
  • Quick Apply
Job description

About Us

We are a growing company in the coffee and beverage industry, committed to delivering exceptional quality and service while cultivating a culture of continuous improvement and care - for our people, our customers, and our craft. We're looking for an intrapreneurial Personal and Professional Development Manager to help elevate our team and business through thoughtful, hands-on training and leadership development.

Position Summary

As the Personal and Professional Development Manager, you will work directly with the Founder & President to develop and implement a dynamic, ongoing internal training program. Your goal : to grow our people into their full potential - whether they're baristas, managers, business development, marketing or support staff - by building a culture of learning, accountability, and excellence in both technical and soft skills.

This is an ideal role for someone who thrives in fast-paced, people-centered environments and wants to make a direct impact in the coffee and beverage industry.

Key Responsibilities

Training & Curriculum Development

  • Design and implement an internal training curriculum tailored to various roles : front-line café / barista staff, wholesale support, warehouse / logistics, and leadership.
  • Collaborate with the Founder & President to align training initiatives with company values and growth goals.
  • Incorporate both technical training (e.g. coffee knowledge, equipment handling, customer service) and personal development (e.g. communication, time management, leadership).

Program Management

  • Create engaging learning content (in-person workshops, online modules, videos, etc.).
  • Identify and recommend an appropriate Learning Management System (LMS) to host and track ongoing training.
  • Lead training sessions, manage schedules, and track completion rates and performance impact.
  • Employee Development & Coaching

  • Partner with department managers to identify skill gaps and create individual development plans.
  • Foster a culture of coaching, mentorship, and internal career growth.
  • Provide tools and support for team leads and managers to train and coach their staff effectively.
  • Measurement & Improvement

  • Define success metrics for learning programs and regularly gather feedback.
  • Track ROI on training through performance improvements, retention, and engagement.
  • Continuously improve programs based on results and company direction
  • Qualifications

    Required

  • Intrapreneurial Thinking with the drive to achieve results
  • 3+ years experience in learning & development, training, HR, or leadership development
  • Strong facilitation and interpersonal skills - comfortable leading a session in a café or boardroom.
  • Experience creating training materials and programs from scratch.
  • Deep interest in both personal and professional growth frameworks.
  • Preferred

  • Coffee / Beverage industry knowledge or barista experience.
  • Familiarity with AI and LMS platforms (e.g., TalentLMS, Lessonly, or similar).
  • Coaching certification or instructional design training.
  • What We Offer

  • Opportunity to build a company-wide development culture from the ground up.
  • Collaborative work environment with direct access to leadership.
  • Room for creativity and autonomy.
  • Passionate, mission-driven team with a shared love for coffee, beverage, craft and cuisine.
  • The Person

    Intrapreneurial Attitude :

  • Learning by doing
  • Unstructured
  • Fluid
  • Values emotions as well as reason
  • Contribution
  • Results
  • Relationship-focused
  • Change
  • Abundance
  • Why be an Intrapreneur?

  • Opportunity to make a lasting difference
  • See, touch and feel the results of your efforts
  • Have far more responsibility much faster than the corporate track
  • Expectations :

  • Do not expect to be managed. Manage yourself and manage up.
  • Don't wait to be told what to do - figure out what you think needs doing, check in if you need to, and do it.
  • Don't expect other people to always pat you on the back - learn how to motivate yourself and ask for positive feedback when you need it.
  • Coachable - listen and take action on your Entrepreneur / Coach's successful experience
  • Strategy :

  • Create Value
  • Understand your Unique Ability (what you do best and most love doing.)
  • Provide direction only in the area of your Unique Ability
  • Provide Confidence - confidence about what you say and what you'll do.
  • Come to work fully engaged
  • Curious and always want to learn more
  • Take Initiative means stepping out, taking a risk and trying something.
  • The most successful and valued Intrapreneurs don't avoid problems, they actively look for them and tackle them head-on.
  • Focus on Results - live in the Results Economy, not the Time-and-Effort Economy. Goal is to always be minimizing the time and effort while maximizing the results.
  • Ownership Attitude
  • Our greatest lessons occur not when things go as expected, but when they don't, and we learn what to do differently next time.
  • Own your actions, behaviors and communication for then you'll have the power to change them.
  • Ask your Coach / Entrepreneur "what do I need to know in order for this project to be successful?"
  • Be In Alignment
  • Understand the desired result and do what you need to do to align with it.
  • Definition of result : Answer question - "What does it look like when it's done and done well?"
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    Manager Professional Development • Columbus, OH, USA

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