Concierge / Front Desk
At Monarch Communities, we value compassion, innovation, and community. Our team is committed to making a meaningful impact on the lives of our residents and fostering a collaborative and supportive work environment.
Provides a positive first impression to all who enter the community. Provides an overview of community information for those inquiries in support of sales and marketing efforts. Responds to incoming calls and provides clerical support to all departments.
Salary : Starting at $15.95
Responsibilities and Duties :
- Answers and screens all incoming calls in a courteous and professional manner
- Receives and processes mail for the community
- Maintains and updates log of emergency phone numbers and resident emergency face sheets
- Monitors security alarms, resident emergency call system, and front door security
- Orders and maintains appropriate office supplies
- Assists the Business Operations Director in administrative tasks as assigned
- Participates in and attends all in-service training as scheduled
- Ensures compliance with all Federal, State, and local regulations, as well as community policies and procedures
- Other duties as assigned
Physical Abilities :
While performing the duties of this job, the associate is often required to stand, walk, sit, use fine and gross motor skills, reach with hands and arms, balance, stoop, kneel, crouch, talk, hear, and smell.An individual in this position will be required to lift or carry weight in up to 25 lbs. The associate must use proper body mechanics.Additional Benefits for Full-time Team Members :
Paid Time Off (PTO)Medical CoverageHealth AdvocacyDental CoverageVision CoverageAncillary Benefits (Life / AD&D, Short Term Disability and Long Term Disability)Voluntary LifeFlexible Spending Account401(k) Retirement and MatchingEmployee Assistance ProgramFree ParkingSupportive LeadershipReferral BonusesAnd More!Qualifications :
High school diploma preferredStrong interpersonal skills and capable of relating to a variety of people and personalitiesExperience working with the senior populationProficiency in computer skills, Microsoft Office (Windows, Outlook, Excel) with the ability to learn new applicationsAll your information will be kept confidential according to EEO guidelines.