Senior Account Manager- Construction

Job Summary : Description :

• Develops and maintains favorable internal and external relationships, with the end goal of providing the highest level of customer service by meeting or exceeding industry standards.
• Oversees the servicing of a designated book of business as relating to marketing, claims, and administration
• Researches an issues' root cause, implements, and resolves policy-related issues
• Recommends potential enhancements or improvements to processes, products, and / or policies
• Uses discretion and independent judgment when analyzing industry trends and providing related Client guidance.
• Develops financial models and reports for Client and more senior staff, provides interpretation and implication of analysis, as well as recommendations
• Provides expertise in strategic planning and consultative advice to clients, including the production, analysis, and recommendations for changes to coverage plans
• Engages in Client strategy meetings to manage insured expectations for upcoming term
• Develops and presents coverage plan and renewal terms to Client
• Assesses and interprets exposure information from the Client
• Analyzes quotes from carriers to determine appropriate recommendations
• Interprets and evaluates policy terms to ensure adequate coverage for Client's identified exposures
• Facilitates Client premium financing
• Participates in negotiations with carriers for new and renewal quotes
• Collaborates with senior staff in selecting new markets for submission and requesting quotes
• Reviews new business opportunity information and provides related recommendations to Unit Manager / Account Executive
• Establishes and maintains relationships and interfaces with Clients, carriers, and other vendors
• Researches and understands industry trends and government regulations
• Mentors and trains junior-level staff
• Performs other responsibilities and duties as needed

Requirements : Qualifications :

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