Talent.com
Technical Assistance Manager

Technical Assistance Manager

ProSidian ConsultingCharlotte, NC, US
13 hours ago
Job type
  • Full-time
Job description

Technical Assistance Manager

ProSidian is a Management and Operations Consulting Firm focusing on providing value to clients through tailored solutions based on industry-leading practices. We help forward-thinking clients solve problems and improve operations. With a reputation for its strong CONUS / OCONUS practice spanning six solution areas, ProSidian services focus on the broad spectrum of Risk Management, Compliance, Business Process, IT Effectiveness, Energy & Sustainability, and Human Capital.

Launched by former Big 4 Management Consultants; our multidisciplinary teams bring together the talents of nearly 190 professionals globally to complete a wide variety of engagements for Private Companies, Fortune 1,000 Enterprises, and Government Agencies of all sizes. Our Services are deployed across the enterprise, target drivers of economic profit (growth, margin, and efficiency), and are aligned at the intersections of assets, processes, policies, and people delivering value.

ProSidian clients represent a broad spectrum of industries to include but are not limited to Energy, Manufacturing, Chemical, Retail, Healthcare, Telecommunications, Hospitality, Pharmaceuticals, Banking & Financial Services, Transportation, Federal and State Government Agencies. Learn More About ProSidian Consulting at www.ProSidian.com.

Job Description

ProSidian Seeks a Technical Assistance Manager (4) in CONUS / OCONUS - Charlotte, NC & Washington, DC to support an engagement for a support agency of the US Department of Labor which administers federal government job training and worker dislocation programs, federal grants to states for public employment service programs, and apprenticeship programs. One key purpose of the agency is to promote apprenticeship programs across the US, provide apprenticeship opportunities to the nation's youth, and improve access to apprenticeship opportunities that enable Americans to obtain relevant skills and high-paying jobs.

The ProSidian Engagement Team Members work to provide Youth Apprenticeship Intermediary support including program and project management including participation of a kickoff meeting, participation in training, and provision of written reports, providing a multi-faceted campaign to promote youth apprenticeship programs and their content, determine the most effective methods of recruiting students from local high schools and colleges, design approaches to connect learning communities, conduct outreach to local businesses and educational institutions, and provide general technical assistance and advice to educational institutions and employers to facilitate and accelerate youth apprenticeship programs in various industries.

The ProSidian Team shall provide experienced and knowledgeable consulting services in support of the project through provision of experienced and educated team members, development of a national youth apprenticeship network with a specific goal, and ongoing expansion of youth apprenticeship programs to ensure sustainability across all programs. The primary apprenticeship industry sectors within this project include healthcare, transportation and logistics, cyber security, information and communications technology (ICT), hospitality, advanced manufacturing, and other targeted high growth industries.

Additionally, the ProSidian Team will assist the Department of Labor's Office of Apprenticeship by effectively researching data collected from apprenticeship programs and youths that have participated in past and current programs to develop new and expand existing youth apprenticeship programs across the nation.

Technical Assistance Manager Candidates shall work to support requirements for Program Support and primary role is to support and help execute ProSidian's effort in supporting the Department of Labor's Youth Apprenticeship programs.

  • Demonstrated ability to perform program / project management tasks effectively
  • Has proven ability to manage multifaceted projects of high complexity
  • Must shoulder responsibility for formulating design, implementation and management of assigned projects
  • Provides quality control of projects and interfaces with client on project specific issues
  • Ensures projects are completed within the estimated time frames and budget constraints

Professionals in this role should have experience providing technical assistance, professional advice, and consulting. The duties and responsibilities of this role is to support the expansion and sustainability of youth apprenticeship programs by providing technical assistance to educational institutions, employers, labor-management organizations, and various industries. This technical assistance will include, but is not limited to, the following :

  • coaching and support to institutions and employers
  • developing activities focused on peer learning across school districts and within different industries to share knowledge of apprenticeship strategies
  • developing materials that will support the Office of Apprenticeship in its campaign to bring awareness of apprenticeship programs
  • assisting and supporting apprenticeship forums, models, registration, and recruitment
  • offering consultation, advice, and industry resources in the development of apprenticeship programs
  • meeting with the Office of Apprenticeship, education stakeholders, and industry representatives to assist in the development of programs in certain industries
  • assisting the Project Manager and other team members in the delivery of research results and practice guides by offering recommendations, lessons learned, and / or case studies of school systems and employers worked with
  • Qualifications

    The Technical Assistance Manager shall have consecutive employment in a position with comparable responsibilities within the past three (3) years, Must be able to use a computer to communicate via email; and proficient in Microsoft Office Products (Word / Excel / Power point) and related tools and technology required for the position. Work products shall be thorough, accurate, appropriately documented, and comply with established criteria. The candidate shall ensure that duties are performed in a competent and professional manner that meets milestones / delivery schedules as outlined.

    To perform this job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily. The requirements listed below are representative of the knowledge, skills, and / or abilities required : Masters's degree or higher from an accredited college or university in a relevant field with at least three years of relevant experience.

  • Master's degree strongly preferred.
  • At least 3 years relevant experience in Human Resources, HR management, or related industry involving technical assistance.
  • Deep understanding of occupational skill requirements and training options and solutions.
  • Ability to work effectively both independently and as part of a team.
  • Candidate must have strong attention to detail and organizational skills.
  • Demonstrated ability to propose possible resolutions to complex technical, managerial or operational problems.
  • Demonstrated leadership, management, organizational, and decision-making skills.
  • Demonstrated proactivity, attention to detail, working within deadlines, and ability to juggle multiple priorities in a fast-paced environment.
  • Excellent interpersonal skills and client service provision.
  • Excellent written and verbal communication skills.
  • Experience in project administration and management procedures strongly preferred.
  • Experience in the use of database applications and presentation software desirable.
  • Intermediate level proficiency in MS Excel and other MS Office Suite programs.
  • Requires proficiency in the use of Microsoft Office with an emphasis on Excel spreadsheet skills, PowerPoint, Internet and e-mail applications.
  • Understanding and proficiency in financial and project management systems and procedures.
  • TRAVEL : Travel as coordinated with the technical point of contact and approved in writing by the Contracting Officer in advance, is allowed, in accordance with Federal Travel Regulations.

    LOCATION : Work shall be conducted at the CONUS / OCONUS - Charlotte, NC & Washington, DC

  • U.S. Citizenship Required
  • Excellent oral and written communication skills
  • Proficient with Microsoft Office Products (Microsoft Word, Excel, PowerPoint, Publisher, & Adobe)
  • All ProSidian staff must be determined eligible for a "Facility Access Authorization" (also referred to as an "Employment Authorization") by the USG's designated Security Office.
  • Additional Information

    As a condition of employment, all employees are required to fulfill all requirements of the roles for which they are employed; establish, manage, pursue, and fulfill annual goals and objectives with at least three (3) Goals for each of the firms Eight Prosidian Global Competencies [1 - Personal Effectiveness | 2 - Continuous Learning | 3 - Leadership | 4 - Client Service | 5 - Business Management | 6 - Business Development | 7 - Technical Expertise | 8 - Innovation & Knowledge Sharing (Thought Leadership)]; and to support all business development and other efforts on behalf of ProSidian Consulting.

    CORE COMPETENCIES

  • Teamwork ability to foster teamwork collaboratively as a participant, and effectively as a team leader
  • Leadership ability to guide and lead colleagues on projects and initiatives
  • Business Acumen understanding and insight into how organizations perform, including business processes, data, systems, and people
  • Communication ability to effectively communicate to stakeholders of all levels orally and in writing
  • Motivation persistent in pursuit of quality and optimal client and company solutions
  • Agility ability to quickly understand and
  • Create a job alert for this search

    Technical Manager • Charlotte, NC, US

    Related jobs
    Onshore Technical Account Manager

    Onshore Technical Account Manager

    Innova SolutionsCharlotte,North Carolina,United States
    Full-time
    Quick Apply
    Innova Solutions has a client that is immediately hiring for a.Technical Account Manager / Director Level.Location : Remote (Perfer Charlotte NC). CLIENT Consulting specializes in Consulting, Technol...Show moreLast updated: 30+ days ago
    • Promoted
    Manager In Training

    Manager In Training

    AutoZoneHarrisburg, North Carolina, US
    Full-time
    AutoZone’s Store Management team drives store performance, fosters a productive team, and ensures exceptional customer service. Managers and MITs play a key leadership role, expected to Live The Ple...Show moreLast updated: 4 days ago
    • Promoted
    • New!
    Information Technology Professional

    Information Technology Professional

    U.S. NavyHarrisburg, NC, US
    Full-time +1
    To be eligible to enlist in the U.Navy, candidates must be between the ages of 18-34.At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and su...Show moreLast updated: 12 hours ago
    • Promoted
    Technical Delivery Manager - Charlotte, NC

    Technical Delivery Manager - Charlotte, NC

    Monster jobsCharlotte, NC, US
    Full-time
    DTS is looking for Technical Delivery Manager.Serves as technical expert who provides project management leadership in the development and delivery of applications and services for a specific busin...Show moreLast updated: 1 day ago
    • Promoted
    Assistant - Inventory (YORK)

    Assistant - Inventory (YORK)

    Metrolina Greenhouses Inc.York, SC, US
    Full-time
    Are you someone who takes pride in organization, accuracy, and working independently? Metrolina Greenhouses is seeking a. In this role, you’ll play a critical part in keeping our inventory sys...Show moreLast updated: 30+ days ago
    • Promoted
    Technical Assistance Center (TAC) Administrator

    Technical Assistance Center (TAC) Administrator

    PeopleSuite Talent SolutionsCharlotte, NC, US
    Full-time
    Our Client seeks a proactive, detail-oriented Technical Assistance Center (TAC) Administrator with 3 to 5 years of comprehensive IT experience. The ideal candidate is a hands-on, customer-focused pr...Show moreLast updated: 30+ days ago
    • Promoted
    Technical Delivery Lead / Manager

    Technical Delivery Lead / Manager

    Genesis10Charlotte, NC, US
    Temporary
    Technical Delivery Lead / Manager.Genesis10 is currently seeking a Technical Delivery Lead / Manager with our client in the financial industry located in Charlotte, NC and Plano, TX.This is a 12+ month...Show moreLast updated: 6 days ago
    • Promoted
    Technical Account Manager

    Technical Account Manager

    Ampeco LtdConcord, NC, US
    Full-time
    AMPECO is one of the most innovative companies in electric vehicle charging infrastructure—an industry that aims to change the world by making charging easier for everyone.As electric vehicle...Show moreLast updated: 12 days ago
    • Promoted
    Technical Services and Training Manager

    Technical Services and Training Manager

    Johnstone Supply - J Team GroupHickory, NC, US
    Full-time
    The Technical Services and Training Manager is responsible for leading the technical support, training, and development functions for the company's HVAC product lines.This role ensures that int...Show moreLast updated: 30+ days ago
    • Promoted
    NDT Level II Techs & NDT Assistants / Trainees - Indian Trail / Charlotte, NC

    NDT Level II Techs & NDT Assistants / Trainees - Indian Trail / Charlotte, NC

    ATS FAMILYIndian Trail, NC, US
    Full-time +1
    Applied Technical Services, LLC ("ATS" or the "Company") is a leading provider of critical testing, inspection, certification, and compliance services.The Company serves clients...Show moreLast updated: 30+ days ago
    • Promoted
    Shift Manager – Customer Experience

    Shift Manager – Customer Experience

    Sonic Drive-InIndian Trail, NC, US
    Part-time
    Hot burgers, cold shakes, and little moments of magic right in the neighborhood.At SONIC, we do things a little differently. We find the fun, the moment of chill in the every-day.Working at SONIC, y...Show moreLast updated: 8 days ago
    • Promoted
    Account Manager / Estimator

    Account Manager / Estimator

    CUTTING EDGE STONEWORKSMooresville, NC, US
    Full-time
    Customer Service Representative – Countertops.Do you enjoy helping people and providing great customer support? At our company, we don’t just install countertops—we guide homeowne...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    Technical Assistance Specialist

    Technical Assistance Specialist

    ProSidian ConsultingCharlotte, NC, US
    Full-time
    Technical Assistance Specialist.ProSidian is a Management and Operations Consulting Firm focusing on providing value to clients through tailored solutions based on industry-leading practices.We hel...Show moreLast updated: 13 hours ago
    • Promoted
    Technical Account Manager

    Technical Account Manager

    PPROConcord, NC, US
    Full-time
    At PPRO, our mission is to simplify access to local payment methods and our vision is to enable the sale of goods and services to anyone in the world using their preferred way to pay.We empower par...Show moreLast updated: 12 days ago
    • Promoted
    Technical Manager

    Technical Manager

    BCS TalentGastonia, NC, US
    Full-time
    Technical Manager (Tis Solution Architect Customer Care & Billing).Location : Gastonia, NC Schedule : Hybrid In office Monday, Tuesday & Thursday. Remote Wednesday & Friday.About the Role Are you s...Show moreLast updated: 30+ days ago
    • Promoted
    Technical Service & Compliance Coordinator

    Technical Service & Compliance Coordinator

    GITI TIRE USA LTDFort Mill, SC, US
    Full-time
    This position is the key role in processing warranty claims.Adhere to company warranty policies and procedures to keep overall warranty expenses within specified company metric.Manage daily warrant...Show moreLast updated: 30+ days ago
    • Promoted
    Technical Relationship Manager

    Technical Relationship Manager

    ControlUpConcord, NC, US
    Full-time
    ControlUp is a Leader in the Gartner® Magic Quadrant™ for DEX Management Tools.As a Technical Relationship Manager (TRM), you will serve as a trusted technical advisor and customer advoca...Show moreLast updated: 12 days ago
    • Promoted
    Maintenance Tech

    Maintenance Tech

    Somerby Baxter VillageFort Mill, SC, US
    Full-time
    Make a difference in the lives of others while personally thriving!.Join Bridge Senior Living – a certified Great Place to Work (2025-2026)!. What you can expect as a Maintenance Tech : .Tuition...Show moreLast updated: 6 days ago