Fiscal Services Support Specialist- Cuyahoga Falls

Under the direction of the Executive Director, the Fiscal Services Support Specialist is responsible for the delivery of fiscal operations support services to educational entities associated with the NEOnet consortium. This job has a FLSA status of Non-Exempt.

MAJOR RESPONSIBILITIES :

• Maintain and enhance an understanding of the current fiscal software.
• Provide rapid detection and solution to the current fiscal software application inquiries and effective means of 'trouble-shooting' user questions, concerns and needs.
• Assist, plan and deliver training for users on the current fiscal software.
• Maintain and enhance a working knowledge of other software packages outside the respective software package of concentration.
• Act as primary contact between school district personnel and NEOnet regarding related questions and issues.
• Keep users notified of changes and / or updates to the current student software applications and supporting software modules.
• Plan, write and distribute documentation as necessary to provide effective professional development, training and support for users.
• Assist in developing various software procedures as needed by NEOnet and school district personnel.
• Escalates and manages incidents with state support agency.
• Assist Fiscal Team in meeting member district special project fiscal software needs including but not limited to; payroll processing, W2 / 1099 preparation, 5 Year Forecast submission, salary notice / mid-year contract change assistance, monthly, quarterly and annual financial statement balancing, and EMIS / Staff data work.
• Provide second tier software support and training to Fiscal Services Support Liaisons.
• Maintain and enhance an understanding of current fiscal software operating system and file structure.
• Maintain and enhance fulfill user defined reports and data requests.
• Maintain a working knowledge of related third party fiscal software programs and applications.
• Perform other duties as assigned by the Executive Director.

REQUIRED QUALIFICATIONS :

DESIRED QUALIFICATIONS :

QUALIFICATION REQUIREMENTS :

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The employee shall remain free of any alcohol or nonprescribed controlled substance abuse in the workplace throughout his / her employment in the Council.