Senior Manager, Business Operations eCommerce - Category Enablement & Strategic Initiatives

Senior Manager, Category Enablement & Strategic Initiatives

Are you ready to shape the future of local shopping on one of the world's largest retail platforms? The LocalFinds team at Walmart is on a mission to revolutionize how customers discover and engage with local products and businesses- offering seamless experiences from first click to final checkout. As a key driver of our Customer Experience strategy team, you'll own the development and testing of end-to-end user journeys. This role will require cross-functional partnerships, strategic thinking and detail-oriented skills to deliver a frictionless and engaging experience to the Walmart customer.

The LocalFinds team is on a mission to revolutionize the shopping experience for customers seeking local products and businesses on Walmart's platforms. We are dedicated to building and scaling innovative ways for customers to discover and engage with local sellers seamlessly.

Local Finds is Walmart's new marketplace experience, showcasing hyper-local sellers and hard-to-find products. Alcohol is our first high-stakes vertical : it carries complex regulation, high customer expectations and enormous growth potential.

As the Senior Manager, Category Enablement & Strategic Initiatives, you will (1) own the end-to-end category enablement playbook assortment, compliance, CX, fulfilmentand (2) lead a horizontal "long-pole" program office that incubates the next big ideas for Local Finds. Your work will remove friction today and chart the roadmap for tomorrow.

Key responsibilities include :

• Craft and continuously optimize the alcohol go-to-market strategy (assortment, pricing, fulfilment, compliance).
• Serve as single-threaded owner of Alcohol within the "4-in-the-Box" (Product, Design, Tech, Ops) cadencedriving prioritization, sprint readiness, and KPI reviews.
• Run a lightweight PMO that sources, sizes and shepherds high-impact bets (e.g., same-day local pickup network, AI-driven listing quality, community-sourced curation).
• Lead cross-functional workstreams, owning timelines, resources and risk registers for multi-quarter programs across marketing, supply-chain, finance and legal.
• Use discovery frameworks (JTBD interviews, design sprints) to surface unmet customer and seller needs; translate findings into business cases and OKRs.
• Create executive-ready communications on progress, learnings and pivots that influence VP / SVP stakeholders.
• Identify, structure and execute discovery-to-delivery projectsmapping stakeholders, clarifying scope, prioritising work, and guiding teams end-to-end to unlock new opportunities and solve complex problems.

Minimum qualifications :

Preferred qualifications :

You'll wow us if you

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision, and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

You will also receive PTO and / or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

The annual salary range for this position is $90,000.00-$180,000.00. Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include : stock.

Bachelor's degree in information technology, computer science, or related area and 5 years' experience in eCommerce merchandising, site operations, business management, or related area OR 7 years' experience in eCommerce merchandising, site operations, business management, information technology, computer science or related area. 2 years' supervisory experience.

ECommerce Merchandising, Site Operations, Business Management, or related area, Master's degree in Information Technology, Computer Science, or related area

702 Sw 8Th St, Bentonville, AR 72716, United States of America

Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.