Overview
Security Supervisor- Healthcare(Southeast MI)
DK Security is Michigan's fastest growing security company. Established in 1995, we began as an investigations firm and quickly expanded to provide uniform security, event staff security, loss prevention services, and much more based on the needs of our clients. DK Security can provide you an opportunity to grow, develop and meet new people in a professional setting. We offer you the opportunity to enjoy the atmosphere of working on a team in a position that serves a critical purpose. DK has earned a reputable name in the security industry thanks to our outstanding officers that work in the field, and we cannot wait to have you join our team!
Location : Detroit, MI
Responsibilities
- Billable : 30-40 hours per week in a billable, uniform supervisor capacity. The vast majority of the position is operational, requiring the supervisor to maintain a personal presence throughout the facility and becoming recognized by and approachable to staff and patrons.
- Supervision : Direct, supervise, and manage subordinates in the execution of appropriate strategies, consistent with law, Client and Company policy, and accepted security standards that maintain a safe, secure and orderly decorum in support of the stated organizational mission.
- Site Training : Oversee the training of all assigned officers and ensure they are appropriately and thoroughly carrying out all duties outlined in the site's post guidelines.
- Officer Grooming : Ensure the appearance, grooming and physical image of all uniform security employees and event staff employees assigned to site are impeccable at all times.
- Site Post Orders : Maintain updated post guidelines for the security operations of the site and meet with client and operations manager annually to jointly review and update guidelines.
- Client Communication : Maintain regular communication with the designated client contact, follow through with client requests and keep operations manager updated as to client communication.
- Customer Service : Understand and require the performance of DK's customer service GIFTS program with all assigned officers.
- Payroll : Approve time sheets and ensure they are submitted weekly within company established deadlines.
- Discipline : Assist Management with implementing progressive disciplinary actions for subordinate violations of Company or Client Policy, in strict accordance with established company policy after consultation and direction from Human Resources.
- Incident Reports : Review and approve all written reports of investigation generated by assigned personnel. Ensure reports document all incidents / accidents that occur on client property and are submitted in the proper format within 48 hours.
- Site Equipment and Uniforms : Maintain an inventory of and report problems associated with DK and client owned equipment and uniforms.
- Other duties as assigned.
Qualifications
Must be at least 18 years old, have a high school diploma or GED (associates degree preferred).Must be of good moral character, with no felony convictions or misdemeanor convictions for criminal sexual conduct or related offenses, theft, assault, or crimes of moral turpitude.Must be able to successfully pass a drug test at the time of hire and randomly thereafter.Previous leadership and / or supervisory experience is preferred.2 years minimum of experience as a security officer is strongly preferred.Must present a friendly, positive, and professional image to Clients, employees, and the general public and have above average customer service skills.Must have impeccable grooming and adhere to our Appearance and Grooming policy.Must possess excellent verbal, written and interpersonal communications skills and the ability to solve problems and de-escalate situations in a non-confrontational manner. This includes the ability to read and write English and interpret safety rules, operating procedures, maintenance instructions and reports.Must possess the ability to perform basic mathematical calculations.J-18808-Ljbffr