Assistant Clinic Administrator

Job Description

Job Description

POSITION TITLE : ASSISTANT CLINIC ADMINISTRATOR

FLSA : NON-EXEMPT

Duties / Responsibilities :

• Assist the Clinic Administrator in the day-to-day management of clinic operations, ensuring smooth workflow, employee schedules, monitor performance and timely service delivery.
• Provide orientation and training on departmental functions and procedures to new employee and re train when necessary.
• Answer incoming calls and offer general information to callers regarding Social Services, Patient Affairs, and Medical Records.
• Collaborate with healthcare providers, nurses, and administrative staff to ensure optimal staffing levels, effective communication, and a high standard of patient care.
• Oversee patient scheduling, intake, and flow processes to enhance the patient experience, addressing any issues or concerns as they arise.
• Ensure the clinic adheres to all healthcare regulations and standards, including safety protocols, confidentiality laws, and accreditation requirements.
• Contribute to the development and implementation of quality improvement initiatives aimed at enhancing patient outcomes and clinic performance.
• Support the integration and use of electronic medical records (EMR) and other healthcare technologies to improve clinic efficiency.
• Review and verify daily cashier reports and reconcile cash balances.
• Gather monthly logs and reports to maintain accurate statistical records.
• Serve as a liaison between department staff and management, ensuring consistent communication.
• Serve as liaison between department staff and management, ensuring consistent communication.
• Assist the Clinic Administrator with special projects as needed.
• Continuously monitor and audit patient account information for accurate billing.
• Handle various administrative tasks such as report generation, document management, and communication with external vendors or regulatory bodies.
• Perform additional tasks as needed to support the centers.

Required Skills / Abilities :

Education and Experience :

Physical Requirements :

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