Law Firm Administrator
Charlotte, North Carolina
Jones Networking is recruiting for an experienced Law Firm Administrator to join a Personal Injury Law Firm in Charlotte, NC. The Law Firm offers a competitive salary, employer-paid health benefits, 401K as well as paid time off.
The Law Firm Administrator is responsible for the overall daily operations of the law firm, managing all administrative, financial, and human resources functions. This multi-faceted role ensures the smooth and efficient running of the office, allowing legal staff to focus on practicing law. The Administrator reports directly to the managing partner(s) and plays a key part in the firm's strategic planning and growth.
Responsibilities of the Law Firm Administrator :
Manage day-to-day bookkeeping tasks, including accounts payable, accounts receivable, and bank reconciliations.
- Supervise all financial operations, including payroll and management of the Interest on Lawyers' Trust Accounts (IOLTA), ensuring strict compliance with state bar regulations.
- Prepare financial reports, budgets, and cash flow projections for firm leadership.
- Coordinate with the firm's external accountants for tax preparation and annual audits.
Serve as the primary HR representative for the firm's non-legal staff, handling all stages of the employee lifecycle.
Manage the recruitment, hiring, and onboarding of new administrative and legal support staff.Oversee performance reviews, disciplinary actions, and terminations, ensuring all processes are compliant and well-documented.Administer employee benefits, including health insurance and retirement plans.Develop, implement, and enforce firm policies and procedures, ensuring compliance with federal, state, and local labor laws.Work with attorneys to coordinate workflow and manage caseload distribution among support staff.
Oversee the maintenance and security of client files and records, both physical and electronic, in compliance with data protection and confidentiality regulations.Implement and manage the firm's legal practice management and document management systems.Be able to work any staff position in the firm in the absence of an employee and to assist current employees, to include property damage, litigation and general case management.Oversee the physical office space, including lease management, office maintenance, and coordination of cleaning services.
Ensure the office has necessary supplies, equipment, and resources for daily operations.Manage relationships and contracts with outside vendors and service providers.Develop long-range plans for space utilization and equipment acquisition.Act as the primary liaison with external IT vendors for system maintenance, troubleshooting, and support.
Manage the firm's legal technology, including practice management software, document management systems, and cybersecurity protocols.Develop and maintain long-range automation and technology plans for the firm.Train staff on new software, hardware, and office systems.Participate in management meetings to provide insight into operational efficiencies and financial performance.Collaborate with firm leadership on strategic planning, including establishing goals and allocating resources.Conduct organizational and management studies to identify and implement improvements.Coordinate marketing efforts, such as website updates and social media outreach. - Organize and coordinate firm events.Develop and implement a client feedback process to generate and maintain strong client relationships.Maintain a professional and welcoming atmosphere for all clients and visitors.Oversee client intake processes and serve as a point of contact for staff and client inquiries.Address and resolve client service issues to ensure client satisfaction and retention.Requirements of the Law Firm Administrator :
Bachelor's or Associate's degree in business administration, accounting, or a related field.
Minimum of 5 years of experience in office management, with significant experience in a legal or professional services environment preferred.Demonstrable expertise in bookkeeping, with proficiency in accounting software such as QuickBooks.Strong knowledge of human resources management principles, including recruitment, employee relations, and benefits administration.Excellent communication, interpersonal, and leadership skills.A proven ability to multitask, prioritize, and manage complex projects effectively in a fast-paced environment.High level of attention to detail and strong problem-solving skills.Proficiency with Microsoft Office Suite (Word, Excel, Outlook) and experience with legal practice management software (e.g., Needles) is a plus.Compensation for the Law Firm Administrator :
Competitive salary offeredEmployer-paid medical insuranceDental, vision and life insurance offeredPTO and paid holidays