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Client Engagement Specialist

Cobblestone 13
Savannah, GA, US
Full-time

Our team of motivated and driven professionals at Cobblestone 13 collaborate in a fast-paced retail environment to create the most successful in-store marketing campaigns our clients have ever experienced.

Our outstanding Client Engagement team performs on the ground floor of our client's campaigns and has been essential to our success.

As a result, our clients have expressed a strong desire for us to expand rapidly this year.

We're looking for a capable Client Engagement Speciali st to manage and uphold effective client relationships. As a member of our team, you'll serve as the client's main point of contact, making sure they get the resources they need, receive high-quality assistance all the time, and can take advantage of all the perks outlined in their contract.

We are looking for outgoing, energetic entry-level professionals who want to expand their knowledge and skill sets in the Sales, Marketing, and Community Management fields.

Key Responsibilities :

  • Facilitate all customer interaction with solid relationship-building, product expertise, careful planning, and effective execution while in retail environments
  • Generating new leads
  • Creating instructional strategies based on customer needs
  • Engage with customers to ensure our client's brand name is effectively reaching the local market

Experience :

  • Previous experience in an Account Management or Customer Relationship capacity
  • Knowledge of basic marketing strategies and techniques
  • Proven track record of creating long-lasting client relationships

Education & Qualifications :

  • Bachelor’s Degree and / or 2-4 years of customer success or account management experience
  • Experience working directly with customers
  • Excellent written and verbal communication skills
  • High energy, self-motivated, driven, and dynamic personality
  • Confident, with strong interpersonal skills, and a true team player
  • 30+ days ago
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