Operations & Partner Coordinator

Operations & Partner Coordinator

Dozee Health AI is the pioneer in Contactless Remote Patient Monitoring (RPM), proven to drive transformation at scale. Headquartered in Bengaluru, India, Dozee has emerged as India's no. 1 RPM Company. We are seeking visionary individuals to help us in this very exciting journey. As a part of our dynamic team, you'll have the opportunity to collaborate with top healthcare providers in the country, applying AI-powered RPM solutions to tackle some of the most pressing challenges in healthcare - enhancing staff efficiency, improving patient outcomes, and pioneering the next generation of care models.

Responsibilities

• Manage relationships with distributors, resellers, and healthcare / home device partners.
• Align with partners on product availability, schedules, deliverables, and performance metrics.
• Track project timelines, monitor milestones, manage deliverables, and ensure timely execution.
• Act as primary liaison among internal teams (sales, logistics, tech support) and external partners.
• Coordinate logistics, shipments, onboarding materials, and promotional content.
• Plan and execute on-site visits for training, audits, or partner meetings.
• Collect feedback and support continuous improvement of partner processes.
• Assist with expense tracking, vendor invoices, and reimbursements.
• Coordinate with the India HQ finance team for payments, reporting, and documentation.
• Maintain local financial records and ensure compliance with basic accounting needs.
• Manage office administration : vendors, supplies, logistics for meetings, travel, and events.
• Ensure smooth day-to-day functioning of the Dallas office.
• Act as a point of contact for US-based employees for HR and payroll queries.
• Coordinate with India HR team on onboarding, documentation, policy alignment, and employee support.
• Maintain employee records and ensure confidentiality.
• Support in implementing employee engagement and travel policies.
• Provide timely updates and reports to India HQ teams (finance, HR, operations, leadership).
• Ensure smooth communication and follow-ups between US employees, global partners, and India HQ.

Qualifications