Overview Join to apply for the Staff Technical Writer role at Salesforce .
About Salesforce and role responsibilities include building technical content and documentation for internal teams working on Hyperforce infrastructure on Google Cloud Platform. You’ll collaborate with engineers, architects, technical writers, and program managers in Hyperforce infrastructure Engineering to create content experiences for developers and enterprise software operators.
Responsibilities Lead documentation efforts for Hyperforce infrastructure on Google Cloud Platform, collaborating closely with engineers, architects, and cross-functional teams.
Drive content strategy, information architecture, and workflow processes for technical documentation.
Partner with stakeholders to define priorities, manage content pipelines, and ensure alignment with strategic goals.
Innovate content production using AI and automation tools to scale and streamline processes.
Mentor and support other writers, sharing expertise and elevating team performance.
Drive and influence content strategy at Salesforce.
Required Skills & Experience Bachelor’s degree in a STEM field, Tech Comms, or English.
5+ years of technical writing experience with a focus on developer-oriented documentation.
Strong knowledge of Git, Markdown, and Agile methodologies.
Exceptional leadership, collaboration, and project management skills.
Excellent English writing and editing abilities.
Experience driving content strategy and leading complex documentation projects.
Desired Experience / Skills AWS (or similar) or high-security industry experience.
Expertise in information architecture and designing enterprise-level documentation.
SaaS or infrastructure service documentation experience.
Benefits & Perks Competitive benefits package including parental leave, well-being reimbursement, and more.
Access to world-class training through Trailhead.com and regular coaching with leadership.
Participation in volunteer opportunities as part of our 1 : 1 : 1 model.
Accommodations and Equal Opportunity Statements are available as part of Salesforce’s posting requirements.
Salary & Location Location : San Francisco, CA. See posting for salary ranges and related details.
Job Function & Seniority Seniority level : Not Applicable
Employment type : Full-time
Job function : Marketing, Public Relations, and Writing / Editing
Industries : Software Development, IT Services and IT Consulting, and Technology, Information and Internet
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Technical Writer • San Francisco, CA, United States