Technical Writer

Job Details

Description

What makes Brillient a GREAT fit for you?

When you join Brillient, you become part of an award-winning Full Spectrum Digital Transformation company focused on helping agencies in the continuum of analog, to digital, to analytics, leading to insight-driven decision making and mission execution.

Our mission is to provide value to our clients and our people, operate with the highest integrity as a trusted business partner, adopt a workstyle that is flexible allowing us to effectively collaborate while being agile and nimble, and be innovative in everything we do.

We are passionate about ensuring our employees experience a work environment that is inclusive, professional, and supportive.

In addition to these core values, the Brillient team is driven by :

• Focus on Sustainability- Being an environmentally conscious, green company with sustainable practices
• Impact on the Community- Social responsibility to the communities we live and work in

At Brillient, we achieve our purpose by hiring brilliant people with passion, drive, capabilities, and experience to help our clients achieve their mission goals through innovation in processes and technologies.

Brillient is a client-centric , employee-focused company with a vibrant culture.

What We Offer (See Our Career Page for Further Details) :

An engaging and supportive work environment where every employee is valued, a rewarding career, and outstanding benefits which currently include :

• Ample paid time off
• Medical, Dental, & Vision Plans
• Company Sponsored Wellness Programs
• Paid Life Insurance and STD
• Paid Employee Assistance Program
• Voluntary Life & TD coverage
• 401(k) w. Company Match
• Competitive wages
• Quarterly Performance Development
• Company Discounts
• Anniversary & Birthday Programs
• Spot Bonus Award Recognition up to $3K
• College Loan Repayment Support
• Continuing Education Support

The ideal candidate will have a strong background in both IT and technical writing, with the ability to translate complex technical concepts into clear, concise, documentation.

As a Technical Writer, you will play a critical role in ensuring our technical concepts are well-documented, providing users, developers, and stakeholders with accurate and comprehensible information.

1. Collaborate closely with software developers, QA testers, and subject matter experts to gather information and understand the technical aspects of our technical solutions.

2. Create and maintain a variety of technical documentation, including design documents, test documents, standard operating procedures, installation guides, API documentation, release notes, etc.

3. Translate complex technical concepts into clear, concise, and easily understandable content suitable for a diverse audience.

4. Develop diagrams, charts, and other visual aids to enhance the clarity of technical documentation.

5. Review and edit documentation for accuracy, consistency, and adherence to documentation standards.

6. Keep documentation up to date with software updates, enhancements, and new features.

7. Conduct usability testing of documentation and gather feedback to improve content quality.

8. Work closely with cross-functional teams to ensure documentation aligns with the development process and accurately reflects product functionality.

9. Assist in maintaining documentation templates, styles, and best practices.

10. Stay informed about industry trends, new technologies, and software development practices to enhance documentation quality.

Requirements :

• Bachelor's degree in Technical Writing, Computer Science, Engineering, or related field.
• Proven experience as a Technical Writer in a software development environment.
• Solid understanding of software development concepts, coding languages, and development tools.
• Excellent written and verbal communication skills with the ability to simplify complex technical information.
• Proficiency in documentation tools such as Markdown, Confluence, Git, and version control systems.
• Familiarity with Agile methodologies and the ability to work in a fast-paced, collaborative environment.
• Detail-oriented with strong organizational skills to manage multiple documentation projects.
• Ability to independently research and understand technical topics.
• Experience with creating visual content and graphics for documentation is a plus.

Diversity, Inclusion, & Engagement at Brillient :

At Brillient, we not only accept difference, we promote it, we embrace it, and we thrive on it for the betterment of our clients, our employees, and our culture.

We are proud to be an equal opportunity workplace and an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other status protected under applicable law.