Medical Receptionist

Job Description

We’re hiring a patient-focused Medical Receptionist to be the first point of contact at a primary-care clinic. You’ll manage check-in / out, scheduling, insurance verification, and front-desk communications while protecting patient privacy and delivering warm, efficient service.

What You’ll Do

Greet patients and manage check-in and check-out ; verify demographics & emergency contacts

Schedule new, follow-up, and referral appointments; coordinate reminders and provider calendars

Verify insurance (phone / web portals), collect copays, and process receipts

Answer multi-line phones; route messages accurately via EMR / inbox; manage patient inquiries

Maintain EMR accuracy (scan / upload forms, update consents), print required forms

Escort patients to exam rooms as needed and support clinic flow / huddles

Handle general admin tasks : correspondence (mail / email / fax), filing, supply upkeep, and daily reconciliation

Required Qualifications

High school diploma or equivalent

1+ year front-desk experience in a medical clinic or similar setting

MediClear or equivalent HIPAA certification

Working knowledge of EMR systems and basic medical insurance concepts

Proficiency with Microsoft Office (Outlook, Word, Excel) and general office tech

Exceptional customer service, professional communication, and active listening skills

Detail-oriented with strong time management; dependable and team-oriented

Requirements

Assistant