Mid-Revenue Cycle Workforce Technology Optimization

Major Responsibilities

• Analyzes and improves Mid-Revenue Cycle operational workflows, identifying performance gaps and opportunities for operational optimization.
• Maps current and future workflows using industry standards and best practices to support system and process improvements and system alignment with operational goals.
• Executes test plans, test cases, and scripts to validate performance of operational functions and ensure smooth transitions for end users during system changes.
• Collaborates with Mid-Revenue Cycle Operations, Information Technology Services, and vendors to support application initiatives that impact Mid-Revenue Cycle performance.
• Translates user requirements into functional design specifications that reflect operational needs and validates with stakeholders to ensure accuracy and usability.
• Maintains accurate process documentation, including workflow diagrams, functional specifications, installation instructions, and user-facing reference materials.
• Conducts data integrity reviews and system audits to identify and resolve issues, supporting continuous improvement in system-supported processes.
• Participates in change control and quality assurance processes using departmental standards and regulatory guidelines.
• Partners with stakeholders to identify and escalate system issues related to equipment, applications, and system functionality, ensuring timely resolution of operational disruptions.
• Supports project milestones and contributes to overall project timeliness through proactive communication and task evaluation, with a focus on advancing Mid-Revenue Cycle performance goals.

Licensure, Registration, and / or Certification Required :

Education Required :

Bachelor's degree in health information management, Business Administration, Healthcare Administration, or a related field. An equivalent combination of education and experience may be considered.

Experience Required :

3 years of experience in healthcare operations, revenue cycle, health information management (HIM), or a related field, with demonstrated exposure to system workflows and data analysis.

Knowledge, Skills & Abilities Required :

Physical Requirements and Working Conditions :

J-18808-Ljbffr