Guest Service Ambassador (Cashier)
Cashier Job Summary :
As a cashier you are the first friendly face our guests see, you will greet and serve our guests with a friendly and courteous demeanor.
You may be asked to run the drive-thru station and work with your peers to provide quick and effective service.
Responsibilities / Duties :
- Follows company food handling and safety procedures.
- Greets guests, takes guest orders. Suggestive sells and / or upselling for every order taken.
- Collects payment, gives guests correct changes. Is responsible for proper cash handling and any cash shortages and / or overages.
Cashier must count register at the start and end of the shift.
- Works at a quick and effective pace that meets or exceeds company service time standards (walk-in, mobile ordering and drive-thru)
- Cleans and sanitizes the entire work area periodically.
- Supports and assists peers including but not limited to expediter and / or service assistant.
- Assists in training new cashiers
- Periodically performs additional duties as assigned by the supervisor.
- Physical Requirements :
- Requires long periods of standing and walking.
- Must be able to work under stress / pressure of peak periods
- Must have a high level of mobility / flexibility to reach, bend, scrub, wipe and lift 25 lbs.
Qualification Standards :
- CA food handler card is required
- Must be able to communicate, speak and read English, second language is a plus.
- No experience is required, guest service experience preferred
- No education is required, high school diploma and equivalent is preferred.
- Must be able to observe products and use best judgement prior to presenting products to the guests to ensure a high level of food quality is maintained.
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