Sales & Service Technician (Installer / repair) - ReqID: 10845

Description

Sales & Service Technician II Job ID : 10845Job Title : Sales & Service Technician IILocation : 3126 N McCord Rd, Toledo OHUnion : CWA 4671 CBA 046Hiring Manager : Tom Girten# of Openings : 1Internal Posting Dates : 5 / 10 / 2024 to 5 / 20 / 2024Wage Range : $17.

32 35.50 per hour Summary Installs, maintains and / or repairs network facilities and associated apparatus from the station equipment to the line card.

Performs other related duties. General Duties Duties include, but are not limited to, the following :

• Driving : Frequent
• Travel : Moderate
• Install and maintain inside wire for residential / business broadband (HSI / Video) service
• Install an array of networking equipment, including Fiber to the House, ONT, Wireless routers, Modems, and Gateways.
• Install all wiring, and equipment as required for broadband continuity, digital subscriber carriers and associated broadband equipment, such as DSLAMS (Digital Subscriber Line Access Multiplier), Residential Gateways, and HSI (High-Speed Interface), and business class routers
• Performs all types of cable construction and maintenance work associated with all network facilities; including repairs on conduit and manholes, cross-connections to switching equipment, removing and replacing line cards in central office / pair gain units
• Read and understand service orders and trouble tickets, outside plant drawings, circuit diagrams and electrical schematics
• Perform maintenance repair and preventable maintenance on buried, aerial and underground cable / fiber using various plant elements
• Performs Aerial work that requires work to be performed from pole climbing, ladder, and bucket trucks. Possible add
• Place aerial and buried plant and service drops
• Navigate web, set up Business / Residential computers and demonstrate to customers
• Support and actively participate in the promotion of Company products and services
• Must be able to adapt to changes in the business that include advances in technology and new skills and procedures
• Aids / assists other departments and contractors as required; be self-motivated; mentor co-workers; follow through on assignments in a timely manner

Qualifications :

• High School Diploma or equivalent
• Experience in telecommunications installation and maintenance
• Basic keyboard and software skills
• Must complete pole climbing certification, for which an individual cannot exceed 275 lbs.; fully clothed and with proper footwear
• Must complete company provided training and demonstrate ability to complete full installs
• Ability to work independently and desire to work face-to-face’ with customer
• Ability to work outdoors in adverse weather conditions and in isolated or confined spaces
• Valid driver’s license and satisfactory driving record; CDL preferred
• Must be available for flexible scheduling, holidays, after hours and call-outs
• TESTS : Results obtained in standard tests for this position must meet minimum requirements established by the Company, in accordance with Company policy
• Physical Requirements : Climbing poles and ladders; frequent lifting of up to 75 pounds; pushing, reaching, bending and stooping;

manual dexterity; good sense of balance; ability to sit or stand for long periods and good color vision. Tools and Equipment Used :

• Cable Locator
• Hand Tools
• Hand Held Terminal
• Various Test Equipment
• 4 Tel Test System
• Laptop Computer
• Splicing Equipment
• Fiber Optic Testing Equipment

Frontier Communications is an Affirmative Action and Equal Opportunity Employer.