Client Partner
We are seeking a Client Partner with a proven track record of growing and expanding high-value client relationships across multiple verticals, who excels at uncovering new opportunities and driving measurable business impact. Our preferred candidate has extensive experience owning dynamic portfolios of strategic, enterprise accounts and building long-term, trusted relationships. They have a passion for all things digital - innovation, products and experiences - and are expert speakers with C-level executives about how digital can help transform their company and create value.
Apply Digital believes that the diversity of ideas leads to the best solutions; we need someone who is collaborative by nature, both externally and internally. More than anything else, we are looking for someone with a track record of satisfied clients, engaged team members and account growth.
Responsibilities
- Have a leadership role across a portfolio of accounts on the East Coast, accountable for account growth, customer and team satisfaction, and financial goals.
- Develop actionable client account plans to drive organic account growth and support regional growth targets.
- Position Apply as a strategic partner, and become a trusted advisor to our most senior clients.
- Provide overall account leadership to ensure we deliver high-quality work that satisfies our customers, earning new work for Apply.
- Ensure that our client's needs, priorities and goals are well communicated to the Apply team.
- Develop strong relationships with Apply team leads and other members of your accounts.
- Collaborate with Business Development Directors in the East to support new business efforts in the region.
Requirements
At least 10 years experience in enterprise Client Services for a digital agency, strategic consultancy or digital product studio.Extensive experience high-value client accounts across diverse industries, with a track record of driving strategic growth and delivering measurable business impact.Deep expertise working across digital products, platforms, and creative, content, and commerce solutions.A strategic relationship builder and a great listener who can quickly build trust and rapport with C-level executives as well as more junior day-to-day contacts.An innovative thinker and a solution-focused problem solver who can juggle multiple priorities and thrives in ambiguity.Someone who exhibits a high degree of independence, gravitas and autonomy in decision-making.Prior experience managing dynamic multi-million dollar accounts in with many stakeholders and competing priorities.A track record of successfully growing accounts with high client and team satisfaction.A commitment to the delivery of quality to both clients and end users.Entrepreneurial, collaborative, and an adept negotiator.An empathetic leader who seeks common ground.Apply Digital is committed to building a culture where differences are celebrated and everyone feels welcome. That's why we value equal opportunity and nurture an inclusive workplace where our individual differences are recognized and valued. For more information, visit the Diversity, Equity, and Inclusion (DEI) section of our website. If you have accommodation needs at this stage of the recruitment process, please inform us as soon as possible by emailing us at careers@applydigital.com .