Director of Communications and Community Management (NCS) - Mayor's Office

Director Of Communications And Community Engagement

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The Office of the City Administrator is seeking a Director of Communications and Community Engagement to develop and execute communication strategies that promote transparency and increase engagement with the office. The Director of Communications and Community Engagement will work alongside the Mayor's Director of Communications, and key city departments to brand the Office of the City Administrator and coordinate internal communications for city government employees and key stakeholders. The Director will implement strategies to manage the internal flow of information from the Office of the City Administrator to city departments. Additionally, the Director will be responsible for developing a community engagement strategy for the City Administrator and will coordinate city agency responses to constituent and city council concerns. This position requires strong and demonstrated written and verbal communications skills.

Essential Functions

• Leads the development of internal and external communications strategies for the City Administrator's office in consultation with Director of Communications for the Mayor's Office and agency Public Information Officers (PIOs)
• Develops clear, concise content for the City Administrator's Office working closely with city departments to source stories and content for social media and other platforms
• Drafts speeches, talking points and develops strategies for proactive media outreach
• Develops newsletters, marketing materials, video, social media, and other tools promote the work of the Office of the City Administrator.
• Develops initiatives to engage the community regarding the work of the Mayor's Office, city administrator and city government agencies.
• Coordinates interagency responses to constituent concerns.
• Serve as the primary point of contact with the community on behalf of the City Administrator.

Minimum Qualifications

Education : Have a bachelor's degree from an accredited college or university.

AND Experience : Have experience and effectiveness in communications and community engagement. OR Equivalency Notes : Have an equivalent combination of education and experience.

Knowledge, Skills, and Abilities

Additional Information

Background Check Eligible candidates under final consideration for appointment to positions identified as positions of trust will be required to complete authorization for a Criminal Background Check and / or Fingerprint screening, and must be successfully completed.

Probation All persons, including current City employees, selected for this position must complete a 6-month mandatory probation.

Financial Disclosure This position is required to complete a Financial Disclosure pursuant to Sections 7-7, 7-8, and 7-9 of the City Ethics Law. The initial financial disclosure must be submitted within 30 days of hire.

Baltimore City Government is an Equal Employment Opportunity Employer, and we are committed to a workplace that values diversity, equity, and inclusion. The City of Baltimore prohibits discrimination on the basis of race, color, religion, age, sex, ancestry, creed, national origin, disability status, genetics, marital status, military service, sexual orientation, gender identity / expression, or any other characteristic protected by federal, state, or local laws. Applicants requiring accommodation during the hiring process should contact the Department of Human Resources directly. Requests for accommodation should not be attached to the application.

BALTIMORE CITY IS AN EQUAL OPPORTUNITY EMPLOYER