Associate Director, Global S&OP Training & Change Mgmt

Training And Change Management Manager

This role will strategize the long-term goals and implement training & change management programs to enhance the skills and knowledge of employees involved in the S&OP / S&OE process. This position manages the execution of training strategy and will maintain functional area training plans while maintaining focus to improve program design, development, and delivery. The role will span cross-functionally within Global Operations, Commercial and Commercial & Operations Finance. A key partner with both internal and external stakeholders, this role drives innovation and adult learning best practices in managing all training programs for S&OP / S&OE. This role focuses on equipping the organization with the necessary tools and techniques to effectively execute S&OP / S&OE strategies and drive business success.

Responsibilities

• Oversee the training department's organization, administration, and supervision, ensuring effectiveness.
• In partnership with various stakeholders, develop strategy and lead change management efforts related to S&OP / S&OE (including statistical forecasting) by providing training and support to employees during the implementation of new processes or systems.
• Develop change management strategies for employees to adapt to changes, overcome resistance, and embrace new ways of working.
• Represent decision-making authority for training, learning portfolios.
• Manage a comprehensive learning curriculum based on staff needs and anticipate business demands.
• Conduct assessments to identify skill gaps and implement consistent methodologies for training needs, course delivery, and training program evaluation / effectiveness measurements.
• Partner with cross-functional leadership in Operations, Finance, and Commercial to understand the needs of the overall S&OP / S&OE training programs and ensure alignment with organizational goals.
• Lead training projects and programs, ensuring training is completed on-time, is effective, and generates pull through for key projects and initiatives.
• Evaluate learning indicators, trends, data measures, and identify areas for improvement. Responsible for timely resolution of variance, incident, exception, and complaint issues.

Qualifications

Note : No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company's sole and absolute discretion, consistent with applicable law.

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer / Veterans / Disabled.