ServiceNow Competency Leader

ServiceNow Americas Competency Leader

As a ServiceNow Americas Competency Leader, you will actively contribute to driving the strategic direction, execution, and growth of IBM Consulting's ServiceNow business across the Americas. This role serves as the strategic link between IBM and ServiceNow, ensuring alignment, operational excellence, and measurable business outcomes for both organizations and our clients. Key responsibilities include :

Strategic Leadership & Partnership Execution :

• Define and execute the strategy for IBM's ServiceNow relationship, including joint business planning, market positioning, solution development, and go-to-market alignment.
• Scale the ServiceNow competency across the Americas, building IBM Consulting's capabilities to meet ServiceNow partnership measurements in Customer Success, Competency, and Capability.
• Drive internal and external partnerships, organizational alignment, and operational performance to maximize the value of the strategic partnership.

Relationship & Ecosystem Management :

Market Presence & Mindshare :

Go-to-Market & Sales Enablement :

Enablement & Capacity Building :

Governance & Performance Management :

This job can be performed from anywhere in the US. Required technical and professional expertise includes :

IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.