Come join our Walser family! Our company has been a pioneer in the automotive industry with over 65 years of service. We believe in Family, Career and Diversity. We show that through progressive, family-focused benefits and perks, compelling career paths, and a commitment to diversity, inclusion, and belonging.
Compensation Range : $20.00-$25.00 / hr DOQ
How do our Infrastructure Specialists Drive Impact?
Tier I : Break fix Support
- Assist in troubleshooting and resolving hardware and software issues for internal users while following pre-assigned support tickets under guidance.
- Support the installation and configuration of applications and systems both in the office and at field locations as needed.
- Provide friendly and professional customer support by assisting with helpdesk coverage as needed.
- Must show a commitment to growing technical skills, with the ability to take on basic Tier 2 tasks over time, such as diagnosing workstation issues, resolving network configurations, and troubleshooting application performance.
Project : Maintenance including asset managem e nt
Conduct life-cycle management of software and hardware ensuring accurate records are maintained .Work with Management to design project milestones and independently execute tasks to drive project results.Collaborate with the Support, Infrastructure , and Infor mation Security teams.Operations and documentation
Embrace and exhibit Walser CORE valuesOn-call rotationAll other duties, tasks and / or projects as assignedWe're Looking For :
2-year Degree in a computer related discipline, or current technical certifications, or equivalent experienceCurrent Windows workstation experienc e requir edMS Entra admin center knowledgeA bility to manage changing priorities as well as multitask and set priorities with assistanceAble to interact and work well with others on a teamExcellent organizational, technical, written, and verbal communication skillsMust be at least 18 years of ageMust have a valid driver’s license and acceptable driving recordMust be able to occasionally travel to out-of-state locationsWhat We Offer :
Medical, Dental, Vision coverage & HSA / FSAPaid Parental Leave (Maternity, Paternity, Adoption)Adoption Assistance ProgramLife Insurance and 401K with Employer MatchPet insurance and Employee discountsAccess to our Employee Resource Groups, such as : Women of Walser, Drive with Pride, Asian Hmong Alliance, and Veterans at WalserThe opportunity to volunteer through the Walser Foundation - The Walser Foundation : Our Community Mission - YouTubeWe proudly operate on a set of aCore Values which drive our decisions and actions on a daily basis. They are :
Do The Right Thing – Nothing is worth compromising a relationship.
Lead By Example – Be willing to help no matter how difficult the challenge.
Display Positive Energy – A good attitude is highly contagious.
Be Open Minded – The only thing that is constant is change.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position. Walser Automotive Group is an EOE / Veterans / Disabled / LGBTQ+ employer.