Bookstore Cafe CoManager

Description

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Education:

• High School diploma or the equivalent; Bachelor’s Degree preferred.

Qualification Requirements:

• At least 2 years of experience leading teams in a retail setting, with solid expertise in clothing and accessories.
• Working knowledge of the second-hand market to include the breadth of products offered in the Bookstore.
• Commitment to excellent customer service.
• Barista, bar, or food service experience valued; training provided for those new to the field.
• NYC Food Protection Certificate must be obtained within 6 months.
• Knowledge of Microsoft Office.
• Some Human Resource principles.
• Flexibility in schedule; weekends and holidays are required; may be required to work over 40 hours a week as necessary with prior approval from Director of Bookstore or VP of Thrift Retail.
• Non-exempt employees are paid overtime at the rate of 1.5 times their hourly rate for all hours worked, more than 40 in each workweek. It is required that prior to working overtime, all non-exempt employees must have written authorization from the Director of Stores or VP of Retail & Marketing.

Competencies:

• Self-starting, self-motivating mindset.
• Excellent communication skills (both verbal and written), interpersonal and team-oriented skills.
• Ability to make decisions under pressure, flexibility to course correct as necessary.
• Ability to de-escalate, resolve, and prevent conflict.